csc
ibexgolobal
Total years of experience :7 years, 6 Months
Inbound Call Center Job Description. Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
Outbound customer service representatives work with a company's established customer base. They make calls to customers who have questions or concerns related to their purchase experience or product use and when problems arise on customer accounts.