computer technician
Anigma Computers
Total years of experience :11 years, 0 Months
• Responsible on building and installing the main product of the company
• Responsible for gathering information and carefully reviewing the product for each and everything our company will offer the market (latest gaming platform, accessories and important component for building custom gaming pc)
• Building custom desktop pc best suited for gaming and commercial use
• Building extreme gaming pc powered by latest and best performing component and installing liquid loops as the cooling system.
• Maintaining powerful computers to its best capabilities and performance, making sure the computers is far from failing and overheating.
• Installing and recommending computers fix and upgrade making it more reliable and faster
• Installation, termination, trouble-shooting and "fluke" testing networking cables (cat 5,
cat 6, cat 3, fiber optics)
• Network switch, access point, CCTV and DVR installation and configuration
• Computer installation and troubleshooting
• At home agents technical support (troubleshooting over the phone and via remote application).
Support virtual workstation and managing agent’s accounts/credentials through active-directory.
• Troubleshooting, maintaining and improving agent’s personal workstation to have the best configuration for the usage of Teletech systems.
• Responsible for troubleshooting and maintaining computer hardware including printers/scanner, networking facilities and other IT equipment to its best conditions.
• Maintaining and facilitating E-learning or webcast studio for online college classes for each satellite branches.
• Responsible for system troubleshooting and maintenance such as: company e-mail, Voice over IP devices, accounting system, Human Resources system, and other department’s operation system.
• CCTV installation, monitoring local and satellite branch’s IP cameras and storing backups over the network.
• Apple Mac support