RAQUEEB AHMED KHATTAL

o Implemented new e-commerce operational procedures, optimizing departmental structure and workflow, resulting in a 35% increase in monthly revenue in the first quarter and a 120% YOY growth.
o Managing a portfolio of 20+ premium beauty brands, creating and optimizing product listings and brand content across platforms, while ensuring adherence to brand guidelines and safeguarding IP rights by executing infringements against unauthorized sellers.
o Overseeing Account Management for key B2C e-commerce platforms (e.g., Ounass, Lookfantastic, Namshi, Amazon, Noon) and driving consistent growth.
o Collaborating with cross-functional teams (Content, Brand Marketing, Design, Commercial, and Demand Planning) to create compelling content, align on ecommerce strategies, enhance user experience and drive sales.
o Developing joint business plans with key accounts, outlining new product launches, strategic events and seasonal activations to drive sales across platforms.
o Executing data-driven quarterly, monthly, and event-based promotional strategies, online marketing campaigns, PPC, CRM pushes, newsletters and social media ads, implementing account-specific activations to maximize brand visibility and sales.
o Supporting the demand planning team in inventory management and forecasting, by analysing inventory across platforms, identifying product movement trends and optimizing stock levels.
o Identifying new business opportunities and potential brands for portfolio expansion while driving revenue growth with current key accounts.
o Regularly monitoring performance against targets, addressing gaps and implementing corrective measures for continuous improvement and achieving business objectives.
o Managing day-to-day operations, coordinating team tasks and executing projects efficiently on the basis of the priority matrix.

• Implemented new e-commerce operational procedures, optimizing departmental structure and workflow, resulting
in a 35% increase in monthly revenue in the first quarter and a 120% YOY growth.
• Managing a portfolio of 20+ premium beauty brands, creating and optimizing product listings and brand content
across platforms, while ensuring adherence to brand guidelines and safeguarding IP rights by executing
infringements against unauthorized sellers.
• Overseeing Account Management for key B2C e-commerce platforms (e.g., Ounass, Lookfantastic, Namshi,
Amazon, Noon) and driving consistent growth.
• Collaborating with cross-functional teams (Content, Brand Marketing, Design, Commercial, and Demand Planning)
to create compelling content, align on ecommerce strategies, enhance user experience and drive sales.
• Developing joint business plans with key accounts, outlining new product launches, strategic events and seasonal
activations to drive sales across platforms.
• Executing data-driven quarterly, monthly, and event-based promotional strategies, online marketing campaigns,
PPC, CRM pushes, newsletters and social media ads, implementing account-specific activations to maximize brand
visibility and sales.
• Supporting the demand planning team in inventory management and forecasting, by analysing inventory across
platforms, identifying product movement trends and optimizing stock levels.
• Identifying new business opportunities and potential brands for portfolio expansion while driving revenue growth
with current key accounts.
• Regularly monitoring performance against targets, addressing gaps and implementing corrective measures for
continuous improvement and achieving business objectives.
• Managing day-to-day operations, coordinating team tasks and executing projects on the basis of the priority matrix.

•Manage seller profiles on platforms like Noon, Amazon, Nisnass, Namishi and Shopify.
•Plan and create content for various products ranging from Amusement tables to Apparel. •Manage website content, overview, checkout procedures and inventory.
•Liaise with photographers/designers to plan and develop content.
•Coordinate with logistic providers to fulfill delivery orders on a timely basis.
•Coordinate with department heads to develop and implement marketing and social media strategies for new products.
•Carry out quality check of the content on the website and various e-commerce platforms and verify the accuracy of data.
•Interact with customers on various e-commerce platforms and answer questions related to products.
•Use web content management systems like Oodo and integrate it with platforms to maintain inventory accuracy and avoid delays in order fulfilment.
•Maintain clear and accurate documents like exclusive distribution agreement for products to counter unauthorized distributors.
•Regularly evaluate the work procedure to identify areas of improvement and make sure the operations run smoothly.
•Develop and evaluate weekly and monthly reports to track the effectiveness of operations and develop strategies for improvement.

• Maintained and updated an extensive database of media channels and influencers, ensuring data accuracy and
reliability.
• Managed vendor accounts for clients across multiple e-commerce platforms, enhancing sales.
• Developed and executed marketing strategies in collaboration with department heads and external public relations
agencies.
• Partnered with influencers to run marketing campaigns and prepared detailed reports tailored to client
requirements.
• Monitored traditional and digital media platforms for brand mentions and press releases, delivering detailed
analytics.
• Prepared performance reports, to optimize operational strategies.

• Continuously Manage, update and validate the entire Media Channels, Influencers & Community section on the website to reflect any changes in the underlying source of data to keep the database up to date.
• Provide support to the Operations Managers by coordinating & managing the international operations team.
• Prepare & source data for entry by compiling and sorting information and Ensuring cross utilization of all the possible methodologies.
• Follow data program techniques and procedures to maintain the Operations Department work-flow and report the required changes(if any)
• Monitor, control and manage team operations to meet daily targets.
• Collaborate with department heads to develop and implement marketing strategies for new products.
• Worked hand in hand with external Public Relations agencies in MENA to Promote a digital press release distribution Solution.
• Maintain clear and accurate operations documents/procedures for reference & ensure compliance with company standards and procedures.
• Identify problems in the operation process and resolve them quickly and in timely manner.
• Develop and Evaluate weekly & monthly Reports to track the effectiveness of Operations and develop strategies for improvement.

Duties

• Acted as a liaison between suppliers, manufacturers, relevant internal departments and customers.
• Identified prospective customers and initiated business and organizational partnerships.
• Forecast price trends and their impact on marketing activities
• Handled all the company social media accounts & content.
• Contacted clients and collected feedback at all times.
• Prepared quotations, processed payments and followed up with clients.
• Negotiated with external vendors/suppliers to secure advantageous term and finalized purchase details of orders and deliveries.
• Built and maintained good relationships with new and existing suppliers.
• Understanding and keeping up with new trends and regulations in marketing and procurement.
• Devised fruitful sourcing strategies.
• Coordinated with the sales team for preparing sales report.

• Acted as a key liaison between suppliers, manufacturers, internal teams, and customers, ensuring smooth
communication.

Duties

• interacted with customer identified their needs and suggested the appropriate mediums of media fit for their purpose and their events.
• Identified the various advertisement & promotional techniques.
• Prepared blueprint of (event & media plan) for clients and handed over to line manager for final call.
• Assisted design team for various projects.
• First point of contact for clients and collected feedback at all times.
• Prepared invoices and followed up payments.
• Coordinated with sales team for preparing sales report.