رشا العبسي, Snr adminstration -acting as head of the unit

رشا العبسي

Snr adminstration -acting as head of the unit

WFP

البلد
اليمن - صنعاء
التعليم
بكالوريوس, DIPLOMA
الخبرات
10 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 8 أشهر

Snr adminstration -acting as head of the unit في WFP
  • اليمن - صنعاء
  • أغسطس 2005 إلى أغسطس 2012

i am curently working woth United nation yemen

Customer Relation Rep في International Bank Of Yemen
  • اليمن - صنعاء
  • يناير 2005 إلى أغسطس 2012

► Jan. 2005 -August 2005- International Bank Of Yemen- Customer Relation Rep. / Sana'a

• Responsible for all duties of oil & petroleum companies, embassies & organizations.
• Open & close accounts.
• Responsible for Bank's over draft and Bank's loan.
• Check Cheques reconciliation and Money Transfer.
• Responsible for preparation of payment vouchers & corresponding cheque for suppliers.
• Follow up with the customers for any transfer and reconciliation related to any companies.
• Prepare daily reports.
• Other duties assigned by supervisor.

Customer Service Dep في VIP Section
  • اليمن - صنعاء
  • يناير 2002 إلى ديسمبر 2004

► 2002- 2004 Spacetel Yemen Telecommunication Com. /Customer Service Dep. VIP Section.

• Answer incoming & outgoing calls.
• Solve all problems related to VIPs.
• Deal with individual customers, VIPs & meet them.
• Back the supervisor up in VIP section during his absence.
• Follow up after VIPs bills & payments.
• Issue bills & going over it if there is a problem.
• Transfer calls & send faxes.
• Change sim, activate & deactivate lines for VIPs.

الخلفية التعليمية

بكالوريوس, DIPLOMA
  • في Sana'a University
  • ديسمبر 2002

• 2000 - 2002 Professional level certificate from YALI. • 2000 -2002 Faculty of Languages - Second year in Sana'a University.

دبلوم, انجليزى
  • في المعهد الامريكى
  • يناير 2000

• 1998-1999 High School Certificate.

دبلوم,
  • في Yemen American languages
  • يناير 2000

I have fill experience in united nation world food programme for 8 years in administration and other fileld . HR Finance procurment

Specialties & Skills

Procurement
Customer Relations
ADMISTRATION
Human Resources
CUSTOMER INTERACTION
CUSTOMER SERVICE
ETIQUETTE
MONEY TRANSFER
PAYMENTS
PETROLEUM
RECONCILIATION
TELECOMMUNICATION
VOUCHERS

اللغات

العربية
متمرّس
الانجليزية
متوسط
الأرمينية
متوسط

التدريب و الشهادات

In Aman (الشهادة)
تاريخ الدورة:
June 2012
صالحة لغاية:
June 2012
AND OTHER CORCESS ALSO IN AMMAN (الشهادة)
تاريخ الدورة:
June 2012
صالحة لغاية:
July 2012