رشاد نيتشيكاندان

 Manage and maintain Windows-based servers (Windows Server 2016/2019/2022).
 Oversee Active Directory, Group Policy and DNS management.
 Perform regular system backups with Veeam and Druva Cloud based backup.
 Configure and manage software distribution packages, applications, and updates using SCCM.
 Ensure timely deployment of critical patches and updates, ensuring system security and
compliance with internal policies.
 Install, configure and manage virtualization platforms including VMware vSphere, Windows
Hyper-V clusters.
 Maintain and upgrade virtualization servers and virtual machines for ensuring optimal
performance, scalability and reliability.
 Monitor performance and resource utilization of virtualized systems using appropriate tools.
 Implement and maintain security policies with Sentinel One antivirus and FortiGate firewall
configurations.
 Respond to system alerts and service disruptions, providing timely resolution.
 Provide leadership, training, and guidance to IT support staff and Helpdesk.
 Lead projects related to system upgrades, migrations and new deployments.

 Administration of Microsoft Domain Environment.
 Managed the system administration tasks of high complexity on Nutanix HCI and Windows Hyper-V
environment.
 Ensure that backups for bonline cloud clients using the Cohesity, Commvault, and Barracuda
appliance for endpoint machines are performed on a regular basis.
 Microsoft 365 administration and Migration project completed successfully from Google
Workspace to Microsoft 365.
 Managing and securing email gateway with Fortimail.
 Administrating Manage Engine Service Desk Plus and AD Audit Plus products.
 Installation, testing, fine-tuning, design and documents supporting systems, monitoring system
performance, Data center operations and Storage utilization etc.
 Manage the distribution of updates and patches through WSUS.
 Using Sophos cloud Central to manage server and endpoint antivirus, XDR security.
 Managed maintenance tasks associated with the technical support, updating the system
software to include system software installations, upgrades, tests, troubleshooting and fixes.
 Provides system infrastructure engineering support for new projects & deployments, including
break-fix, configuration, coordination, planning and implementation within the agreed timelines.
 Deployed & Configured Microsoft Windows Server 2016, 2019, 2022, AD, DNS, DHCP, File server, MS
SQL etc.

 Perform daily system monitoring, verifying the integrity and availability of all hardware, server
resources, reviewing system and application logs, and verifying completion of scheduled jobs such
as backups.
 Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
 Administration of Microsoft Active Directory - Create, change and delete user accounts per request.
 Administer Microsoft Exchange 2013.
 Managing Kaspersky Endpoint Security system and Email security with Fortimail spam filter.
 Report Generating with Mange Engine Tools (AD Manger, AD Audit Plus, Exchange Report)
 Implement / Manage VMware vSphere ESXI and Windows Fail over clusters.
 Repair and recover from hardware or software failures. Coordinate and communicate with impacted
constituencies.
 Handling escalated calls from 1st line IT support
 Coordinate administration duties for networking hardware including routers, switches, access
points, firewalls and other related network hardware with the service vendor.

 Administrating servers, VMs (VMware and Hyper-V hosts) desktop computers, printers,
routers, switches, firewall, personal digital assistants, smart phones, software deployment
and security updates.
 Maintain network servers such as file servers and application servers.
 Configuring Cisco Router and Switch Load balance using HSRP and VRRP.
 Configuration of VLANS and VTP Domains
 Managing FortiGate firewall (IP Policy, Application Control, IPS, DLP, AV, Web filter)
 Understand current network intrusion methods and denial of service attacks.
 Managing IP-PBX system with cisco integrated router.
 Coordinate work with client and other Network/Application team.

 Managing and Maintaining and Domain controllers with more than 50 user accounts and
providing user level security with the help of Group Policy.
 Responds to user requests for troubleshooting of network problems to assist users in
gaining greater knowledge of the system and provide easier access and handling of data
using knowledge of the network hardware and software.
 Installs and configures personal computer and client/server hardware and software using a
personal computer workstation and technical expertise.
 Installs, maintains and upgrades user software (charting and graphing, database, word
processing, etc.) to enable users to operate within the capabilities of the personal computer
and/or Local/Wide Area Network environments using technical expertise and a LAN/WAN
workstation.