رشا غباري

• Successfully delivered strong end-to-end HR partnerships across all HR quadrants, as an employee advocate, HR expert, change agent, & strategic business partner for over 250 employees from Frontline to Senior Management, advising leadership on workforce & people strategy resulting in improved leadership decision-making & strengthened employee trust.
• Designed, optimized, & governed organizational structures aligned with business strategy, enabling effective succession planning & strengthened leadership readiness.
• Led Talent Assessment & partnered with leaders to identify high-potential talent, deliver targeted development plans, & run leadership, coaching, & capability programs enabling increased bench strength and improved succession coverage.
• Produced & Executed the detailed Annual Operating People Plan in line with business priorities, aligning organizational priorities with workforce capability & future talent needs resulting in long-term talent sustainability.
• Spearheaded Organizational Health Survey initiatives, leading cross-functional taskforces that delivered action plans & improved employee experience scores by 16 points and strengthened engagement.
• Effectively delivered localization goals through 3 & 5 years’ workforce plans, advancing talent development, leadership readiness, & diversity representation.
• Drove HR transformation & process improvements, including digitization & governance, ensuring compliance with UAE labor laws & internal policies improving organizational efficiencies.
• Reviewed & standardized HR policies, including Total Rewards, Leave, Onboarding, & PIPs with the collaboration with Saudi Arabia Employee Experience and Legal teams ensuring improved governance and alignment.
• Acted as focal point for employee relations, grievances, & conflict resolution, recognized as a trusted HR leader & employee advocate achieving timely and well thought through resolutions.
• Led engagement & Reward & Recognition initiatives, overseeing budgeting, planning, & execution to reinforce performance & retention leading to a stronger performance culture and higher retention.

• Led end-to-end HR business partnering across UAE, Oman, & Qatar, supporting diverse workforces within a multi-country, multicultural environment for over for 1, 000 employees from Frontline to Management.
• Drove organizational design, manpower planning, & workforce optimization to support sustainable growth across multiple markets.
• Built succession plans & PDPs for high-potential talent across countries, strengthening leadership pipelines & talent mobility.
• Designed & delivered employee engagement programs & Organizational Health Surveys across the cluster, translating insights into actionable improvement plans, improved employee experience scores by 5 points and strengthened engagement.
• Ensured consistent application of HR policies, labor compliance, & disciplinary processes across different legal & cultural contexts.
• Delivered monthly labor cost reporting & workforce analytics, providing insights on operational & financial impact at cluster level.
• Managed end-to-end recruitment & onboarding across three countries, ensuring alignment with local market needs & business priorities.

• Led change management, revamping HR processes and policies across 22 business units.
• Standardized job titles/descriptions for 1000+ staff and supported job mapping with C&B team.
• Managed end-to-end recruitment for UAE & NA, reducing hiring time by 47% and cutting costs by 56%.
• Improved candidate experience through streamlined processes and close ops collaboration.
• Automated recruitment workflows via the companys HR system.
• Analyzed exit interviews and proposed enhancements to employee experience.
• Built a competency framework for recruitment and performance management.
• Handled employee relations, investigations, PIPs, and terminations.
• Led bi-annual engagement surveys and presented insights to senior leadership.
• Supported manpower audits and workforce planning across all entities.

Recruitment & Talent Acquisition:
• Managed end-to-end recruitment and executed manpower plans.
• Supported Human Capital team with efficient, customer-focused hiring processes.
• Created templates and ensured proper candidate communication and experience.
• Planned onboarding and orientation for smooth new hire integration.
• Delivered accurate recruitment data for dashboards and reporting.
• Provided periodic reports on recruitment and manpower planning.

• Certified Coach and Assessor (KFALP, TalentQ), supporting succession planning and talent development.

Joined the organization as Customer Care Executive, moved upward to merit multiple promotions: Recruitment Enterprise Relationship Manager, Assistant Unit Manager, & landed at Team Leader/ Recruitment
 Recognition for successfully helping clients fill vacant positions in a highly effective manner.
 Accredited as the top performer for several months in 2015, 2011, 2010, & top performer of the year 2014, 2009, 2008 & 2007, across all 14 offices.
 3 Leadership Awards 2011, 2012 & 2013.