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Rashed Altammar, IT Support

Rashed Altammar

IT Support·AIU

Kuwait

Diploma, business and management

Work experience

Total years of experience: 7 years, 10 months

IT Support

September 2022 - Present

AIU

Al Kuwait, Kuwait

September 2022 - Present

Company industry:
Higher Education
Job role:
Information Technology

Customer Service Representative

August 2017 - August 2021

zain

Al Kuwait, Kuwait

August 2017 - August 2021

Raise awareness about products and services they might be interested in after attending to their needs. whether its technical difficulty or adding a service I assist within the boundaries set by the organization. I was responsible to answering calls and occasionally reply to emails and chat.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Business Management Australian collage

February 2013

February 2013

Diploma, business and management

Kuwait

Skills

PC Networking
Expert
PC Networking
Expert
Subnetting
Expert
Subnetting
Expert
TCPIP
Expert
TCPIP
Expert
Customer Care
Expert
Customer Care
Expert
ACADEMIC
Intermediate
ACADEMIC
Intermediate
ECONOMICS
Beginner
ECONOMICS
Beginner
LISTENING
Intermediate
LISTENING
Intermediate
MARKETING
Beginner
MARKETING
Beginner
PUBLIC SPEAKING
Beginner
PUBLIC SPEAKING
Beginner
READ
Expert
READ
Expert
RESEARCH
Expert
RESEARCH
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
problem solving
Expert
problem solving
Expert
outlook
Expert
outlook
Expert
PC Networking
Expert
PC Networking
Expert
Subnetting
Expert
Subnetting
Expert
TCPIP
Expert
TCPIP
Expert
Customer Care
Expert
Customer Care
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
ICDL
Mar 2021
CompTIA A+
Jun 2021

Hobbies and interests

installing and connecting routers, mesh networks. upgrade pc hardware