Spa Recreation Assistant Manager
Westin and lemardian Bahrain
Total des années d'expérience :21 years, 0 Mois
Manage the spa, Swimming pool activities and Fitness center
Report to the hotel manager the operation of the recreation department
Manage a spa's finances, employees and services.
Creating weekly work schedules, train new employees
Respond to customer inquiries or complaints.
Book Spa appointments and services
Coordinate the spa and fitness memberships
Check spa equipment to ensure proper functioning.
Establish spa budgets and financial goals.
Conduct the morning briefing for all spa & recreation team
Assist in Retail, doing the spa inventory and order new supplies.
Maintain a clean and neat business-like appearance all times using a high
standard of personal hygiene.
Check in guests at spa entering appropriate information into and running
necessary reports from computer system.
Take payments, post charges, enter amounts into computer, and balance
accounts at end of shift.
Answer a variety of questions from guests and handle routine problems.
Responsibilities include training, planning, assigning and directing work,
appraising performance; rewarding and disciplining employees; addressing
complaints and resolving problems
Handle emergencies that arise when on duty alone, notifying appropriate
personnel.
Provide superior service to our customers (internal and external) always.
Follow the Resort’s etiquette guidelines.
Perform other duties as assigned.
manage a spa's finances, employees and services.
training and supervision of staff. Mangers typically create weekly work schedules, train new employees
Respond to customer inquiries or complaints.
Assess employee performance and suggest ways to improve work.
Check spa equipment to ensure proper functioning.
Establish spa budgets and financial goals.
Inventory products and order new supplies.
oversee and supervise spa and SPA activities and appointments; and to assist the Spa Manager with the operation of the spa .
responsibilities of SPA supervisor:
Relay maintenance and housekeeping requests to proper staff members.
Answer phone calls
Assist in Retail and Spa Inventory
Maintain a clean and neat business like appearance at all times using a high standard of personal hygiene.
Check in guests at spa and health club, entering appropriate information into and running necessary reports from computer system.
Take payments, post charges, enter amounts into computer, and balance accounts at end of shift.
Answer a variety of questions from guests, and handle routine problems.
Assist in Retail sales
Carry out supervisory responsibilities in accordance with policies and procedures.
Responsibilities may include training employees, planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Book Spa appointments and services
Handle emergencies that arise when on duty alone, notifying appropriate personnel.
Put keys away and do a key inventory.
Perform other related clerical tasks.
Assist in general maintenance of the spa desk and reception area.
Provide superior service to our customers (internal and external) at all times. Follow The Resort’s etiquette guidelines.
Meet and greet customers, providing a positive and friendly attitude. check in customers as they arrive for their scheduled appointments. responsible for answering the telephone and Emails, taking accurate messages, cashiering, giving tours of the spa facility and scheduling appointments. Other responsibilities include notifying staff members of any customer cancellations or the arrival of any unscheduled visitors.
handle additional administrative duties such as billing, data entry, word processing, establishing new case files and drafting simple correspondence
Watch over people to ensure they're safe in the pool or at the seaside, and going in to rescue them if they get into trouble...you're like a swimming superhero. based in beaches and water parks. Duties are included:
Supervising swimmers
Spotting hazards and preventing accidents
Giving advice on water safety
Controlling unruly behaviour
Water rescue
First aid including CPR
01/10/2008 until 31/03/2010 Beach Butler Hyatt Regency
10 /09/2006 until 28/08/2007 masseur; Spa Receptionist, Coral Beach Tiran Rotana Resort- Sharm EL-Sheikh - Egypt.
05/10/2005 until 10/09/2006 Pool Attendant. Recreation charge,
Coral Beach Rotana Resort-Tiran, Sharm EL-Sheikh - Egypt.
2001 until 2004 (life guard; swimming trainer) Cairo university Resort -North coast of Alexandria
• Good interpersonal Skills.
• Eye for Details.
• Able To Work under Pressure.
• Willing To Learn & Develop.
• Able To Work on Different Shift Schedule.
responsible for all aspects pertaining to the effective functioning of the department within the school and local community. The job will involve considerable areas of responsibility in addition to the regular duties of teaching. Planning, implementation, organisation, evaluation and development of the physical education curriculum for the section. Establishing effective teaching methodology in the context of hygiene and safety. Developing and maintaining realistic, reliable, and valid assessment procedures. Liaising and co-operating with educational establishments and governing bodies of sport. Preparation, teaching, evaluation, assessment, recording and reporting. Preparation of written reports relating to aspects of the department and its associated activities.
