Project Operations Coordinator
Sidra Event Management
مجموع سنوات الخبرة :7 years, 0 أشهر
Collaborate with Operations Manager to devise and prepare comprehensive strategies to address resources, schedules, expenditures, and risk management. Head meetings when appropriate and attend stakeholder meetings. Communicate status of project to those involved. Control relevant project paperwork and maintain documents, plans, and reports.
● Supervised, trained, and developed over 25 employees.
● Decreased event costs by 50% through effective planning.
● Developed processing plan to reduce report delivery time from 70% to 40%.
Established key relationships with vendors through organising business events which resulted in discounts of up to 50%. Guaranteed all customers receive full offers and benefits. Advised CMO on different strategic digital marketing opportunities to enhance growth, engagement, audience, sales conversions, and competitor analyses. Delivered exceptional customer service to increase customer retention and optimised marketing strategies to increase client base. Conducted training for Marketing team to develop various process proposals, business closing deals, and client acquisition plans.
● Augmented monthly sales from 750K SAR to 1M SAR by optimising marketing plans and providing good customer service.
Managed Event Operation team by developing strategies and concepts while simultaneously controlling budgets for several events. Spearheaded various projects and guaranteed meeting of targets. Chose best events across region by acquiring knowledge of different types of suppliers and entertainment offers. Organised events from concept to implementation.
● Boosted profits by 35% through implementing outstanding saving strategies and communicating directly with Head Suppliers.
● Managed 1-2M SAR budget projects and consistently achieved scheduled targets.
Established the first Action Theme Park, over 25, 000 to 40, 000 visitors.
Prepared the operational plan for the park and developing safety and security plans for the site.
Supervised the operated team for the amusement park, trained employees, and surveyed visitors after they attended the event.
Oversaw and initiated numerous strategies and submitted reports to Operations Manager and ensured delivery of correct information to customers. Headed operational events across 15 locations. Streamlined office operations by performing administrative duties such as billing, report writing, and record keeping.
● Directed team of 50 Promoters.
Engineered on several projects such as Residential Hotel - Residential Tower -Mosques.
Advised with Supervisor on several sites regarding any problems or conflicts.
Ensured the quality of every operations before the finishing work, Testing Fresh Concrete using several treatments.
Supervised the sales team and ensured that all customers were provided with a high quality service and accommodating customer complaints.
Participated in developing sales plans and forecasting
several profits for each month roughly between 60, 000 to 80, 000 SAR.
Drove revenue growth by 3.5% implementing innovative sales strategies while improving the sales process.
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