رشيد علي علي الظفيري

• Being in charge of projects initial documents such as RFP, contracts, gab analysis, action plans, etc.
• Providing customers with the needed consultancy and best solutions for their business and technical problem.
• Gathering documenting, and analyzing customer requirements and business processes for Odoo ERP System.
• Implementing Odoo based on requirements gathered according to Agile/scrum methodology.
• Providing customer with functional assistance as well as training.
• Responding to Support Tickets and providing solutions.
• Identifying, specifying, and engineering requirements for external vendors when developing and implementing some outsourced solutions, such as core banking system (Temenos T24 core banking system).
• Documenting the requirements for multiple projects using the different types of requirements documents SRS, User Stories, Product Backlog, BRD, FRS, TRD, and MOR.
• Elaborating and expressing workflows and business process using UML, BPMN, and ARIS diagrams.

• Appointed as System Analysis Consultant for the bank’s digital transformation initiative focused on launching a new E-wallet WaaS platform.
• Served as Head of the Analysis Team, leading project scoping, business process modeling, and system requirements definition.
• Personally, executing the majority of the analysis work across all project phases—including stakeholder interviews, requirements gathering, solution design, and documentation.
• Leading the analysis team as Head of Analysis, overseeing requirement gathering, solution design, and stakeholder coordination.
• Developing and standardized analysis SoCs (Scope of Content) templates, enhancing clarity and consistency across all deliverables.
• Managing analysis project activities including timeline planning, task distribution, and alignment with technical and business stakeholders.
• Coordinating with developers, QA, and product teams to ensure accurate translation of business needs into functional system components.
• Contributing to documentation (SRS, BRD, Traceability Matrix, and User Stories) and system diagrams (UML, BPMN) to support implementation and testing phases.
• Playing a central role in stakeholder workshops, ensuring alignment between regulatory requirements and functional design.

• Examining current systems.
• Producing specifications for new or modified systems (Change and Re-work).
• Documenting requirements and creating Software requirements Specification (SRS).
• liaising with other IT staff such as programmers to produce new modules of the system.