system specialist
Serco ME
مجموع سنوات الخبرة :7 years, 1 أشهر
Experienced System Specialist proficient in Microsoft SQL Server, software implementation, and Helpdesk
technical support. Demonstrates expertise in system administration, troubleshooting, and IT infrastructure
management. Skilled in Microsoft Power Automate RPA, Sentry, SolarWinds, L1/L2 support, and ITSM
tools. Known for meticulous issue resolution and detail-oriented approach.
• Proficient in Server and Application Management.
• Skilled in Project Management and Software Implementation.
• Experienced in Network Management and Hardware/Software Support.
• Capable in Power Automate and Power BI Dashboard Management.
• Utilizes Veeam Backup for comprehensive data protection and management.
• Proficient in troubleshooting Citrix issues and managing Nutanix VMs.
Skilled IT Specialist adept in network management, software/hardware support, and strategic IT
infrastructure planning. Proficient in leading complex IT projects, deploying innovative solutions, and
resolving technical challenges. Renowned for thorough IT asset documentation. Network Management
and troubleshooting
• Experienced in Network Management and troubleshooting.
• Proficient in IT Infrastructure Planning.
• Skilled in L1/L2 Troubleshooting and Issue Resolution.
• Proficient in Software and Hardware Support.
• Expert in IT asset documentation and management.
Experienced IT professional proficient in Active Directory management, Pharmacy Software Applications
Support, and PBM assistance. Skilled in Office 365 Administration, network monitoring, and
troubleshooting. Capable of installing, configuring, and upgrading software/hardware for end -users,
alongside providing expert consultation on various IT issues.
• Proficient in Active Directory and User Management.
• Collaborates with users to enhance POS software usability.
• Skilled in Pharmacy Software Applications Support and PBM Assistance.
• Proficient in Office 365 Administration and Email Management.
• Experienced in SQL database management and data administration.
• Capable of generating reports and crafting custom reports using various tools.
• Proficient in designing custom business flows for database backup and automated notifications
using Power Automate RPA.
Master of computer application