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Malik Rashid Ahmad Awan, Senior IT Support Consultant

Malik Rashid Ahmad Awan

Senior IT Support Consultant·MedTivist : Healthcare IT Solutions

Saudi Arabia

Master's degree, Software Engineering

Work experience

Total years of experience: 18 years, 9 months

Senior IT Support Consultant

October 2023 - October 2025

MedTivist : Healthcare IT Solutions

Georgia, United States •Remote

October 2023 - October 2025

• Delivered remote IT consulting and admin services for distributed Ent. environments.
• Assessed existing IT infrastructure and recommended architecture improvements.
• Installed, configured, and managed Windows and Linux servers and virtual machines.
• Performed root cause analysis, Sys testing, recovery plan to ensure SLA compliance.
Company industry:
Other Healthcare Services

Senior IT Consultant

January 2022 - March 2025

Med Tivist

North Atlanta, United States

January 2022 - March 2025

• Providing Consultancy for the deployment of Healthcare Clinical software like EMR/EHR, Dental EMR,
HIS, RIS, LIS, Appointment, DICOM + PACS Servers, DICOM Viewers, HL7 Interoperability.
Company industry:
Other Healthcare Services

Senior IT Consultant / Project Manager

January 2022 - June 2023

MyTM , XINT Solutions

Lahore, Pakistan

January 2022 - June 2023

• Delivered E-Wallet (Loop) & Cab-Dispatching (RIDE) project for Marina Marahaba Group (KSA).
• 3rd Partys - KSA APIs Implementations for ANB Bank (KSA), Yakeen, Dakhli, Wathiq, Nafath,
UniFonic Messaging, Anti Money Laundering (SAS), Zatca Phase 2, Remittance etc.
• Headed efficient project planning and 40+ resources to ensure project success.
Company industry:
Financial Services

Senior IT Consultant / Project Manager.

January 2022 - January 2023

MyTM (Xint Solutions) : FinTech Software House

Lahore, Pakistan

January 2022 - January 2023

• Managed and Delivered FinTech eWallet (loop) Mobile App Project Successfully for Saudi Arabias
Marahaba Marina Group.
• Managed and Delivered Ride Hailing Mobile App Project Successfully for Saudi Arabias Financial Group
Marahaba Marina. Loop is available on Google Play Store.
• Managed and Delivered Online Gaming and Video Streaming Web Application Project Successfully for
Saudi Arabia Entertainment Group.
Company industry:
IT Services

Senior IT / Technical Consultant

June 2021 - November 2021

RL Datix (USA)

Lahore, Pakistan

June 2021 - November 2021

• Provided IT Consultancy for Healthcare Informatics to MENA regions Hospitals (Abu Dhabi / Dubai) and Saudi Hospitals (King Faisal, Johns and Hopkins, National Guard Security etc).
• Deployed - Clinics / Hospitals Incident Management Application (RL Datix).
• Managed Clients Web Apps, Databases, HL7 Informatics and managed servers remotely.
Company industry:
Business Consultancy Services

Senior IT Consultant / System Admin

January 2021 - November 2021

RL Datix (USA) : Incident Mgmt for Hospitals

Riyadh, Saudi Arabia

January 2021 - November 2021

• Provided IT consulting and supervisory support for enterprise Hospitals IT operations.
• Deployed and Integrated business-critical applications (Incident Management Software).
• Developed HIE Channels for HL7 Interoperability for Client Hospitals using Mirth Connect.
• Engaged with Clients meetings to listen their HIE problems and provided tailored solutions.
Company industry:
IT Services

Senior IT Consultant / Project Manager

May 2019 - May 2021

Diamond Engineering

Riyadh, Saudi Arabia

May 2019 - May 2021

• Developed Web App Tool for Co-Ordinations of Transformations.
• Provided IT Consultancy, Training and Tech Support to GEOSA (KSA) staff.
• Responsible for conducting weekly internal IT meetings and reporting.
Company industry:
Business Consultancy Services

IT Consultant / Project Manager

January 2019 - January 2021

Diamond Engineering (Gov. Sector)

Riyadh, Saudi Arabia

January 2019 - January 2021

• Acted as IT Consultant and Project Manager for KSA government-sector IT initiatives.
• Led comprehensive infrastructure audits covering servers, storage and software licensing.
• Designed implemented enterprise IT solutions aligned with Org. and regulatory standards.
• Engineered custom Python-based scripts and programs for geodetic and spatial data processing.
• Built data transformation and coordinate conversion utilities supporting geospatial frameworks.
Company industry:
IT Services

IT Engineer / Technical Project Manager

December 2018 - April 2019

Mega Mind

Jeddah, Saudi Arabia

December 2018 - April 2019

• IT Projects Planning and Execution for Saudi German Hospitals Group.
• Provided Technical Support and IT Consultancy to All SG Hospitals.
• Deployed DICOM + PACS (Paxera Ultima360) & EMR in SG Hospitals.
Company industry:
IT Services

Senior IT Project Manager

January 2016 - December 2018

Samadent Medical Company

Riyadh, Saudi Arabia

January 2016 - December 2018

• Managed Software Projects for dental hospitals, ensuring alignment with clinical workflows.
• Delivered Projects of GE Health Tele-Metry Patient Monitoring System in New Hammadi Nozah
Hospital (Riyadh) and Fetal Monitoring Project in Hail Maternity (Hail).
• Deployed Dental Scanner (Samsung RayScan) / Portable Dental Scanners and Oral Dental Sensors with
Smart dental software in different dental centers in Riyadh, Saudi Arabia.
Company industry:
IT Services

IT Consultant / Technical Project Manager

July 2016 - November 2018

Samadent Medical

Riyadh, Saudi Arabia

July 2016 - November 2018

• Managed Healthcare IT Projects for Dental Hospitals, Universities and Clinics.
• Provided Support to Clinics for EMR/HIS, DICOM+PACS (Othanc, OHIF), SmartDent, QuickVision.
• Deployed Telemetry Patient Monitoring Project for GE Health in Hammadi Nozah Hospital.
Company industry:
Medical & Healthcare Equipment

IT Engineer / Technical Manager

January 2012 - January 2016

Golden Gulf Establishment,

Lahore, Pakistan

January 2012 - January 2016

• Integrated and updated software in medical equipment (ULS, X-Ray, PM, ECG).
• Provided UL S software operating Training to Doctors and Medical Staff.
• Deployed healthcare IT solutions HIE, CPMS, PACS Servers, DICOM Viewers.
Company industry:
IT Services

IT Manager / Technical Manager

January 2010 - January 2016

Golden Gulf Establishment

Lahore, Pakistan •Hybrid

January 2010 - January 2016

• Managed IT infrastructure including servers, network systems, data backups, tech support.
• Installed, configured, and monitored network security and system performance.
• Deployed and integrated various medical equip. and modalities with healthcare softwares.
• Performed system integration for radiology, laboratory, and clinical devices ensuring seamless
data communication and workflow efficiency.
Company industry:
Biotechnology

IT Engineer / Technical Manager

January 2008 - December 2011

KIPS Academies

Lahore, Pakistan

January 2008 - December 2011

• Deployed IT Infrastructure, IP Surveillance, DLP, Anti-Malware systems in 100+ campuses.
• Headed development for Student Registration and Fee Management Software.
• Trained 50+ IT staff members to provide Technical support to KIPS Campuses.
Company industry:
Primary, Prep, & Secondary School

IT Manager

January 2007 - October 2009

KIPS Academies

Lahore, Pakistan •Hybrid

January 2007 - October 2009

• Planned and deployed IT infrastructure across 70+ Academy campuses in Pakistan.
• Designed Student Reg & Fee Management Software + Database for All Campuses.
• Trained and Supervised IT staff and ensured consistent smooth operations in Campuses.
Company industry:
Primary, Prep, & Secondary School

Education

Virtual University Of Pakistan

November 2015

November 2015

Master's degree, Software Engineering

Pakistan

GPA (point): 3.52 out of 4

GPA (point): 3.52 out of 4

Master of Computer Science

Virtual Uni of Pakistan

January 2015

January 2015

Master's degree, Software Eng.

Pakistan

University Of The Punjab

December 2013

December 2013

Bachelor's degree, Graduation with Computer Science

Pakistan

GPA (percentage): 70%

GPA (percentage): 70%

Graduation with Computer Science

The University of Punjab

December 2013

December 2013

Bachelor's degree, Computer Science

Pakistan

University of the Punjab

January 2013

January 2013

Bachelor's degree, Computer Science

Pakistan

AOTS Kenshu Center

January 2002

January 2002

Diploma, Business Innovation by IT

Japan

Net Tech

January 2002

January 2002

Diploma, Networking Aministration

Pakistan

Skills

Healthcare IT
Expert
Healthcare IT
Expert
Cyber Security
Expert
Cyber Security
Expert
Software Development Management
Expert
Software Development Management
Expert
IT Infrastructure Management
Expert
IT Infrastructure Management
Expert
IT Consultancy
Expert
IT Consultancy
Expert
Healthcare IT Solutions
Expert
Healthcare IT Solutions
Expert
FinTech Consultancy
Expert
FinTech Consultancy
Expert
DICOM Standards
Expert
DICOM Standards
Expert
Systems Management
Expert
Systems Management
Expert
IT Infrastructure Management
Expert
IT Infrastructure Management
Expert
MEDICAL EQUIPMENT Installation
Expert
MEDICAL EQUIPMENT Installation
Expert
Remote Patient Monitoring
Expert
Remote Patient Monitoring
Expert
HEALTH INFORMATICS
Intermediate
HEALTH INFORMATICS
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
IT PORTFOLIO MANAGEMENT
Intermediate
IT PORTFOLIO MANAGEMENT
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
SOFTWARE ENGINEERING
Intermediate
SOFTWARE ENGINEERING
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
IT Project Management
Expert
IT Project Management
Expert
System Administrations
Expert
System Administrations
Expert
WINDOWS & LINUX SERVERS
Expert
WINDOWS & LINUX SERVERS
Expert
Senior IT Consultant
Expert
Senior IT Consultant
Expert
IT Management
Expert
IT Management
Expert
Database Development and Management
Expert
Database Development and Management
Expert
Medical PACS Systems Deployments
Expert
Medical PACS Systems Deployments
Expert
EMR/EHR Software Implementations
Expert
EMR/EHR Software Implementations
Expert
Healthare IT Solutions
Expert
Healthare IT Solutions
Expert
Digital Signage Deployment
Expert
Digital Signage Deployment
Expert
IT Consultancy
Expert
IT Consultancy
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Web Development
Expert
Web Development
Expert
Visual Studio
Expert
Visual Studio
Expert
CLOUD COMPUTING
Intermediate
CLOUD COMPUTING
Intermediate
CLOUD MIGRATION
Intermediate
CLOUD MIGRATION
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
HEALTH INFORMATICS
Intermediate
HEALTH INFORMATICS
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
SOFTWARE ENGINEERING
Intermediate
SOFTWARE ENGINEERING
Intermediate
SOLUTION ARCHITECTURE
Intermediate
SOLUTION ARCHITECTURE
Intermediate

Social profiles

Personal Website
Personal Website
bit.ly/malikprofile

Languages

Arabic
Beginner
English
Expert
Urdu
Native Speaker
Pushto
Beginner
Punjabi
Native Speaker

Memberships

Saudi Council of Engineering

Registered Memeber

August 2019

Association of Overseas Technical Scholarships Japan

Executive Registered Member

August 2002

Training and Certifications

Certifications
CCNA (Network Fundamentals)
BIIT (Business
ITIL 4 Foundation Certification
ITIL-4 Foundation
Sep 2021
Show credentials
Training
Business Innovation by Information Technologies
AOTS, Tokyo, Japan
Aug 2002