Quality Assurance Administrator
International Foodstuffs Company IFFCO
مجموع سنوات الخبرة :11 years, 2 أشهر
Inspected products and worker progress throughout production.
Implemented new quality assurance and customer service standards.
Monitored staff organization and suggested improvements to daily functionality.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Reported production malfunctions to managers and production supervisors.
Performed root cause analysis to identify and resolve quality issues and defects.
Conducted risk assessments to identify and mitigate potential quality issues.
Determined quality department standards, practices, and procedures.
Recorded, analysed, and distributed statistical information.
Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
Modified databases to meet goals achieved after production process.
Monitored company inventory to keep stock levels and databases updated.
Carried out day-to-day duties accurately and efficiently.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Used CRM software to record personal information and purchases of contacted prospects.
Performed cold-calling and follow-ups with leads to secure new revenue.
Part-Time Job.
Fielded public issues and complaints.
Managed legal physical copies into digital archives.
Business Link Marketing Consultancy
Developed team communications and information for meetings.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Identified issues, analyzed information and provided solutions to problems.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Supervised guests at front counter, answering questions regarding products.
Managed inventory control, cash control, and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Diploma in Executive Management