House Keeper
LUSAAM HOTEL-KAMPALA
Total years of experience :3 years, 11 Months
Job functions and Responsibilities
•clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
•organize work schedule from the room status list, arrivals and departures
•distribute linen, towels and room supplies using wheeled carts or by hand
•restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
•replace dirty linens with clean items
•inspect and turn mattresses regularly
•store all dirty laundry in line with company policy
•monitor guest laundry bags
•replace laundry bags and slips
•check all appliances in rooms are in working order
•realign furniture and amenities according to prescribed layout
•respond to guest queries and requests
•respond to calls for housekeeping problems such as spills, broken glasses
•deliver any requested housekeeping items to guest rooms
•remove room service items
•organize and restock cart at the end of the shift
Job functions and Responsibilities
•Enters and prepares the room for cleaning.
•Dusts the room and furniture.
•Replenishes guestroom and bath supplies.
•Makes bed & cleans the bathroom
•Cleans the closet & vacuums and racks the carpet
•Deliver and retrieve items on loan to guests e.g. iron and ironing boards
•Ensure security of guest rooms and privacy of guests
•Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
•Attend to guest calls, guest requests /guest complaints in assigned areas
(