IT Security Specilist
Confidential ( Bank)
Total years of experience :13 years, 6 Months
• Working as a IT network security specialist on various project.
• Providing technical support on various product like NGFW Palo Alto, FortiGate, FTD, Bluecoat proxy, CUCM etc.
• Currently involved in data center Migration project coordinating with various vendors.
• Handling day to Day task raised by 1st level /NOC and providing solution along with root cause.
• Making Plan as per our requirement and execute the same.
• Troubleshooting/Configuration of Palo Alto Network PA Series and Panorama FortiGate.
• Troubleshooting/Configuration of Palo Alto Network platforms including PA-200, PA-500, PA-2000 Series, PA-3000 Series, PA-4000 Series, PA-5000 Series, Panorama, FortiGate 3200, 3000.
• Providing support during Internal Audit and making Incident report, Risk assessment report.
• Working as a Cyber Security Consultant on different product. Palo Alto, FortiGate, Bluecoat proxy ASG, Cisco Call Manager etc
• Supporting and configuring, implementation Symantec Proxy ASG.
• Policy Trace, Monitor, troubleshoot, and maintain day to day task the Symantec Proxy.
• Analyze and resolve technical issues related to Symantec Proxy, including network connectivity, firewall rules, and access control lists.
• Participate in the design and implementation of security policies and procedures related to Symantec Proxy.
• Configuring and Administering Firewalls such as Palo Alto, FortiGate.
• Handling Call Manager Integration with Teams Project successfully.
• Ensure all project deliverables are tracked and communicated as per stakeholders’ requirements.
• Ensure the committed timelines are met for the projects at customer sites within the agreed scope, cost, and quality.
• Main responsibilities are determining client requirements and understanding client's business.
• Closure Tickets raised by 1st level or support team.
• Knowledge of ISO 27001 Lead Auditor control and objective knowledge
• Monitor the status of audit results on regular basis and ensure that action plans have been effectively implemented Establish and maintain strong relationships with key stakeholders, including customers, partners, and vendors.
• Leading the audits and assessments of an Information Security Management System (ISMS) which includes appropriate policies, procedures, operational considerations, IT change control, and IT risk and compliance management programs.
• Ensure the security and reliability of the company's technology systems and infrastructure
Working as a Network Security Specialist in Qatar for the implementation of Information Security and Support on contract for Ministry of Commerce & Industry.
• Working as a Network Security Engineer on Contract basis.
• Main responsibilities are determining client requirements and understanding client's business.
• Good exposure in implementation of Information Security Management System.
• Working as Team Member in the Implementation of ISO 27001 for the client.
• Configuring, Troubleshooting and Administering Network Devices like Firewall Cisco ASA, Palo alto, FortiGate, Bluecoat Symantec Proxy, End Point & Email Security etc.
• Preparation Network security Assessment Report from Firewall related to policies, Traffics, Threats, Usages etc.
• NGFW like Palo Alto and Fortinet Troubleshoot, config policies, rules, and monitoring logs via Panaroma & Forti analyzer.
• Installing, configuring, and maintaining enterprise level network hardware and applications.
• Ensure all project deliverables are tracked and communicated as per stakeholders’ requirements.
• Ensure the committed timelines are met for the projects at customer sites within the agreed scope, cost, and quality.
• Training to customers on system usage.
• Providing Network Security Assessment Report and Update to client on regular interval.
• Good exposure in implementation of Information Security Management System (ISMS).
• Day to day task related to CM and implementation in proxy along with Email Security.
Customer interaction for Requirement analysis, competitive analysis, solution briefing and
demonstration;
•Providing pre-sales technical assistance and product education.
•Working on after-sales support services and providing technical back up as required.
•Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends optimum solutions, ensuring appropriate support for the proposed architecture.
•Worked on Firewall technologies like Cisco ASA 5580 and various Palo ALTO Technologies.
•Network security including NAT/PAT, ACL, ASA firewall and Palo ALTPO NGFW.
•Configuration and Troubleshooting of Palo Alto PA5000 Series.
•Trouble shooting and escalation management of day to day issues for offices, managing co location and network infrastructure.
•Managing Palo Alto firewall using Panaroma by configuring device group and templates.
•Involved in configuration of Access control list on Cisco ASA Firewall proper routing for the B2B network connectivity.
•Expertise in configuration of Cisco ASA firewall rules, NAT, Site to Site VPN connection OSPF, Active-Active, Active- Passive fail over.
•Remote network support to customers via VPNs with Cisco ASA Series and IPSec on Cisco Router Series.
•Configured Layer 3 switches using (HSRP, VRRP, GLBP) for load balancing.
•Configuring URL Filtering, VPN and various policies and features of Palo ALTO Networks.
•Arranging and carrying out product training.
•Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions.
•Participate in conferences, shows, exhibitions when appropriate and requested.
•Developing long-term relationships with clients, through managing and interpreting their requirements.
•Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery.
•Making technical presentations and demonstrating how a product meets client needs.
•Knowledge of Checkpoint, F5 LTM technologies.
•Troubleshooting/Configuration of Palo Alto Network PA Series and Panorama.
•Maintenance and troubleshooting (on-site or remotely)
•Troubleshooting/Configuration of Palo Alto Network platforms including PA-
Bihar & Jharkhand
•Providing solutions in private and public sector which ranges from small scale industries to huge supply chains.
•Proficiency in configuration of VLAN setup on various switches.
•Configuration routing protocol RIP, OSPF, EIGRP with Access control list implemented as per network design document and followed the changes process as per IT Policy.
•Responsible for CISCO ASA 5500 Firewall administration, Rule analysis, Rule Modification.
•In-depth knowledge and experience in WAN Technologies E1/T1, P2P MPLS, VPN.
•Cisco ASA Firewall Trouble Shooting and policy change request for new IP Segment that either come on line or that may have been altered during various planned network changes.
•Complete Periodic check of production and development systems, CPU Utilization, memory profile, disk utilization, network connectivity and system logs.
•Worked on network Topologies and configurations, TCP/IP, UDP, bridges, Routers and Switches.
•Providing customer, a specialized, reliable, high-quality, sophisticated services with cost saving.
•Participate or lead in the analysis, scope of work determination and services.
•Understanding of the client’s requirements and the service solution, supporting the development of a transition-in plan.
•Provide test status reports and create Modification Requests in the existing bug tracker system for any issues found
•Provide log files and support the globally distributed development team in the problem investigation phase.
•Assume a project lead role during the implementation of services
(Apr 2015 - 30th AUG 2017)
Act as a IT Network Security consultant, in Support and managed Solutions, presales, design, implementation, post implementation and POCs for the following solutions and services
Responsibilities:
• Helping customers understand how network security has evolved in the past few years.
• Presenting the Cisco ASA and Palo Alto Networks Next Generation Firewall solution.
• Highlighting the advantages of using Palo Alto Networks Technologies like the Application Visibility & Control, Threat Prevention, Global Protect, and Wild Fire.
• Implementation of Application-ID, User-ID, and Content-ID controls within the Palo Alto Networks Next-Generation Platform to improve the security posture of client environment.
• Conducting Health Checks and assessments of current Palo Alto Networks Next-Generation Platform to make sure that best practices have been followed.
• Presales Consultant demonstrating value proposition through Presentations, Conduct Demo/POC (Proof of Concepts) at customer premises by setting up the product in LAB/Test Environment and demonstrate the features of the solution.
• Along with strong post-sales background to contribute in projects delivery when needed, support calls, and conducting proof of concepts.
• Troubleshooting/Configuration of Palo Alto Network platforms including PA-200, PA-500, PA-2000 Series, PA-3000 Series, PA-4000 Series, PA-5000 Series and Panorama.
• NAT, VPN, Policies on Palo Alto device.
• Configuring & Troubleshooting of IP Routing Protocols such as RIPV, IGRP, EIGRP, OSPF, MPLS etc. on Layer 3 Network Devices.
• Conducting Technical Workshops & Training programs for Channel Partners & Customers.
• Palo Alto Rule changes PA-2000/PA-4000, templates, object creation, planning, configuration changes, OS upgrades, CLI troubleshooting, audits all single managed
• Troubleshooting VLAN, Inter-VLAN Routing on Cisco Switches.
• Install and configure high speed, secure and redundant network infrastructure for the customers to support in achieving their business targets.
• Working on Client Trouble Tickets, Change Requests, Maintenance Requests, CSRs, and Ensuring speedy resolution of queries & grievances, to maximize satisfaction.
Responsible for the smooth running of computer systems and ensuring users get maximum benefits from them and Providing Technical Support for Ericsson Charging System to Bangladesh Airtel and Airtel Nigeria.
Responsibilities:
•Analyzing, Designing, Implementing and Troubleshooting of Network Services (Firewalls, VPNs, Routers Switches Configuration, Remote Access Solutions).
•GNOC support to Ericsson IN Charging system For Airtel BANGLADESH.
•Responsible for Network change management like IOS, Cisco Routers and Switches upgrades, hardware or part replacement, configuration changes and review all changes for technical accuracy. Worked on CS3 and CS4, CS5 Architecture
•Installation and configuration of various Cisco equipment’s like as Catalyst Series 2950, 2960, 3560, 3750, 4500, 6500, Router Series 800, 1800, 2600, 2800, 3800
• ICP Up gradation, Load balancing, Patch loading.
•Done Successful transformation from local EBL MS to GSC India and ensure smooth roll out of Handover.
•Maintaining Routers: Cisco 3600, 1700, 1800, HUWAEI router and cisco switches.
•Take backup for all IN Nodes as daily/weekly/monthly basis and maintain a log book for reference.
•Performance report preparation for service availability, system utilization according to the required format of customer. Maintain the KPI as per SLA for Managed Services.
•Worked for ERICSSON IN (CS3/CS4/CS5) Nodes. Having experience of handling complete IN functioning.
•End to End Pre & post testing After change request process.
•Root cause analysis, and solved trouble ticket before SLA.
•Investigate faults/cause related to system/network problems and handle the tasks creating innovative and logical solutions to solve complex problems.
•3PP vendor query and resolution provide.
Responsible for planning, implementing, operational and supporting changes to the network including cable infrastructure, network software and hardware
Responsibilities:
•Develop secure network architecture for new and existing environments.
•Updated IOS, Routing Protocol, Router ACLs, correcting port setting and eliminating duplex issues.
•In depth knowledge of Routing protocols (RIP, EIGRP, OSPF, MPLS).
•Virtual Private Network (VPN), VLAN, Inter VLAN etc.
•Systems networking (LAN & WAN) and Support.
•Network and Desktop Supports.
•Server Backups and Restore (including data).
•Technical Support; helpdesk, problems solving via phone calls and Site visits.
•Responsible for planning, implementing, and supporting changes to the network including cable infrastructure, network software and hardware.
•Troubleshooting of LAN / WAN Connectivity & implementing all the service impact network changes through CMR process.
•Configuration and implementation of various network technologies such as VLANs, Switching, Routing protocols, etc
•Configuring and administration of Cisco Switches & Routers.
•Responsible for planning, implementing, and supporting changes to the network including cable infrastructure, network software and hardware.
•Troubleshooting of LAN / WAN Connectivity & implementing all the service impact network changes through CMR process.
•Responsible for Network change management like IOS, Cisco Routers and Switches upgrades, hardware or part replacement, configuration changes and review all changes for technical accuracy.
•Troubleshoot T1, fractional T1, E1 and ISDN connectivity issues
•Direct interact with Customers and resolved their network related issues
Project : Punjab national Bank & Madhya Gramin Bank
Responsibilities:
• Configuration of wireless equipment like PROXIM, FIREPRO, SPR, BSR,
• Cisco router and Switch configuration, like 1700 & 1800 series router & HUWAIE Router.
• Configured Routers, Switches, Site to Site VPN, Inter connected various sites through VPNs
• Handling & working as a Team Lead (3 Engineers & 7 Technicians) for operation as well as project.
• R.F feasibility, Planning, survey and Trouble shooting in case of R.F or ISDN link
• Responsible for Router config, Site2Site VPN, feasibility, planning & T-shoot.
• Point to point link installed, point to multipoint link
• Installation & commissioning of different lease line modems & E1 lines.
• Direct interact with Customers and resolved their network related issues.
• Co-ordination with our Team Members for better competency and for startling progress.
• Installed Leased Line and ISDN and RF link and maintaining them in PNB, Madhya Gramin bank and other customer.
• Complete responsibility end to end connectivity from installation to operation.
• Interfacing with the Network Operating Center (NOC) to resolve the chronic issues concerning latency.
• Working with team of 12 Engineers and vertically responsible for NOC Operations in 24*7.
• Responsible for 99.9% Uptime of NOC and SLA.
• Hands on Experience on Backbone routers 76xx and work with protocol RIP, EIGRP, OSPF & VLAN.
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