Total Years of Experience: 8 Years, 4 Months
December 2010
To April 2014
Executive officer 1
at MEEDNETWORK Abuja, Nigeria.
Location :
Nigeria
-Managing service operations with focus on implementing policies & procedures.
-Handling calls and post-sale service operations while ensuring customer satisfaction and business retention.
-Ensuring that operations at the service points match the company’s standards.
-Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.
-Identifying and networking with prospective clients generating business from existing accounts and achieving profitability and increased sales growth.
-Handling calls and post-sale service operations while ensuring customer satisfaction and business retention.
-Ensuring that operations at the service points match the company’s standards.
-Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.
-Identifying and networking with prospective clients generating business from existing accounts and achieving profitability and increased sales growth.
September 2011
To July 2013
Mathematics & Computer teacher/ICT
at Lagos State teaching service commission
Location :
Nigeria
Coordinating Students Affairs and teaching of mathematics and Computer/ICT to senior secondary students in Ifesowapo/Aboru Senior secondary school.
July 2006
To March 2009
Nursery Class Teacher
at Allahu Noor International School, Ibadan Nigeria.
Location :
Nigeria
Teaching of pupils in Upper Nursery class
June 2005
To August 2005
Hearing Impaired Mathematics teacher (Teaching Practice)
at Oyo State School for the Handicap,Durbar, Oyo town.
Location :
Nigeria
Teaching mathematics to hearing Impaired pupils and interpreting in Audiology room of the School.
January 2005
To May 2005
Industrial Attachment officer
at Broadcasting Coporation of Oyo State (BCOS)
Location :
Nigeria
Duties:
-Involved in Non-Voice operations - customer queries and complaints handled through emails and letters.
-Handled queries related to Television and Radio production with the corporation, Opening for advertisement status, time plan and charges for program.
-Accountable for providing services to the client for the queries raised and enquire about the various order types
-Preparing payroll for staffs and calculation of pension gratuity
-Involved in Non-Voice operations - customer queries and complaints handled through emails and letters.
-Handled queries related to Television and Radio production with the corporation, Opening for advertisement status, time plan and charges for program.
-Accountable for providing services to the client for the queries raised and enquire about the various order types
-Preparing payroll for staffs and calculation of pension gratuity
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