Assistant Restaurant Manager
AL JASSIM Group
Total years of experience :9 years, 2 Months
* Ensures guest service meets company standards & customer satisfaction is maintained.
* Respond to Customer complaints, taking appropriate action to solve the problems.
* Recieving / Ordering products from Warehouse.
* Dealing with the Call center for Home delivery department.
* Train & develop new staffs, floor managers through orientations, ongoing feedback and by conducting performance review.
* Closely monitored Inventory & Food cost.
* Having a good Working knowledge of all equipment & efficient takes care of preventative Maintenance.
* Directed periodic inventory inspections & stock, ensuring record of stock levels were consistently accurate on the inventory Management system.
* Motivated team members to consistently exceed monthly sales target by 15% increase.
* Determined consumer demand and potential sales volumes by studying market search .
* Coached and mentored supervisor and team leader to continually deliver against KPI targets.
* Continently hit sales target by providing motivational training & incentivizing exceptional results.