ratchell ong, Archives Clerk

ratchell ong

Archives Clerk

Span Trading

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Nursing
الخبرات
7 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 0 أشهر

Archives Clerk في Span Trading
  • الإمارات العربية المتحدة - دبي
  • مايو 2015 إلى مايو 2017

• Conducting a physical inventory of assets and/or records using handheld device, putting barcode label in each asset and validate inventory count to ensure proper counts are recorded or stored in the handheld device by department.
• Coordinate with the fixed asset management and in charge in every department
• Compiles and maintains records of quantity, type, and value of assets in government authorities: Counts assets and posts totals to inventory records using handheld device.
• Verifies clerical computations against physical count of assets and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.
• Prepares report, such as price lists and asset mapping.
• Operate office machines, such as handheld device and computer.
• Provide support in the field and over the phone to the client using application for inventory.
• Create and print barcode labels for clients.
• Installing / upgrading application in the machines such as handheld device and computer.

Customer Service Associate – Complaint Analyst في WIPRO Business Process Services
  • الفلبين
  • يناير 2014 إلى فبراير 2015

• Handle non-voice transactions according to defined quality, standards, policies and procedures.
• Responsible for collating important information needed for the complaint.
• Ensure accurate documentation.
• Analyzes every document attached per complaint.
• Point of contact (POC) at the same time process death cases.
• Must check for duplicate complaints and documents

Customer Service Representative في ePerformax Contact Center & BPO
  • الفلبين
  • يونيو 2013 إلى ديسمبر 2013

• Handle inbound transactions according to defined quality, standards, policies and procedures.
• Deliver excellent customer service and ensure customer satisfaction in transactions.
• Ensure accurate documentation of each transaction
• Attend to customer complaints and provide a transaction resolution.
• Escalate transactions to proper parties following proper protocols.
• Ensure compliance to all company policies and procedures.
• Keep oneself updated, aware of and complaint to all Company policies and procedures which include Information Security Management Systems
• Keep all company information which includes customer information confidential and secured.

Sales Clerk & Cashier في Zarri Pharmacy & General Merchandise
  • الفلبين
  • نوفمبر 2006 إلى ديسمبر 2009

• Interact with consumers, answering their questions, seeing to their needs and helping them make decisions about their purchases.

• Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
• Act as a cashier, ringing up purchases and storing money. Perform the tasks of both sales clerk and cashier

الخلفية التعليمية

بكالوريوس, Nursing
  • في Nursing
  • أبريل 2013
الثانوية العامة أو ما يعادلها,
  • في University of the
  • مارس 2000

Visayas - Banilad Campus

الثانوية العامة أو ما يعادلها,
  • في Mercy Junior College
  • مارس 1996

Specialties & Skills

ANALYSIS
BUSINESS PROCESS
CASHIER
COMMUNICATION SKILLS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
DEPENDABLE
MICROSOFT MONEY