Consultant
Deloitte
Total years of experience :9 years, 7 Months
Currently working as Project Consultant, Risk Advisory in Deloitte.
- Third party Auditor of Government of Gujarat for GSWAN(Gujarat State Wide Area Network)
- Review of Expansion/Restructuring of GSWAN
- Periodic Auditing IT/Non IT infrastructure of GSWAN locations
- Planning/Architecture of GSWAN Horizontal Links
- All over supervision of LAN/WAN Connectivity
- Audit of Bandwidth Provider/commissioned by and performance monitoring of Bandwidth service provider
- Vendor management Liaison
- Monitoring/Review of SLAs of all vendors
- Monitoring/Review of Incidents/Request generated in CA
- Review/Monitoring of Incident/request in CA
- Report on all ICT infrastructure device availability
- Report related to manpower, server system network availability
- FAT for devices depending on the project plan defined in the RFP/contract
1) I have worked as an Operations Executive in Tata Consultancy Services (TCS), Gandhinagar as an Operations Executive.
❖ Working Period: From 6 Oct. 2012 to Dec'16. (4.2 years)
#Network and Operations:
• Server management, Network solution and Troubleshooting
• Software and Hardware needs adapting to meet the client’s need
• Improve the operational systems, processes and policies in support of organizational mission.
• Supervised successful network redesign, on schedule and under budget
• Manage and increase the effectiveness and efficiency of support services
• Maintained and monitored all test tools and equipment.
• Performed equipment maintenance and troubleshooting.
• Evaluated and recommended system improvement measures
#Management of Processes/Process Owner/ Facilitators:
• Transaction takes place through client website via Payment Gateway
• Client to pick up all the records (successful transactions) for the based on the timestamp of the transaction provided by PG.
• Reporting: Implementers to verify the validation report to ensure that all the desired records have been taken in for processing at PG i.e. they are VALID in the report
• Monies remitted by Nodal Bank to client as per the Merchant Report
• Refunds/ Cancellation: Payment Gateway processes the data on a batch basis.
• Settlement Exception Report Management:
For those transactions that have been identified as to-be-refunded
• Auto Cancellation: For transactions where Payment Gateway did not receive an online transaction status from the bank, As a process, the banks provide reconciliation handoff data
Client: IIM, Ahmedabad & Billdesk Payment Gateway (Indiaideas.com), MICAT
Volume of whole activity: Approx. INR 63 Cr. Of 4.2 lacs applicant
#Project Management:
Project Management Project Planning
• Validation on Scope of Work and deliverables from customer.
• Prepare Work Flow structure.
• Project plan Activity, Resource, Schedules to achieve desire goal.
Project Execution
• Close monitoring and controlling of activities, resources and timelines.
• Coordinating with the multiple stake holders
• Monitoring, identifying deviations and implementing necessary rectifications.
• Manage project data, information and report flow.
• Preparation of MIS
• Maintaining the data of Assessments, Power Audits and Network Audits for projects of Gujarat region.
• Continuously coordinating team with support of manpower and facilities to achieve better goals.
• Regular meeting with colleagues and team member, analyzing planning & defining solution’s to achieve targets assigned.
• Serve as a liaison to counsel in addressing issues
#Key Responsibilities:
• I have worked as a Process Owner/Implementers/Facilitators (L1) for various processes of Payment Gateway validation, settlement & reconciliation for online applications for the year of CAT-2015 and CAT-2016 with Billdesk Payment Gateway (Indiaideas.com), IIM, Ahmedabad & IIM, Bangalore and MICAT.
\[Aug-Sep’15 & Aug-Sep’16, Nov-Dec’16\]
• I have worked as a State Representative on behalf of TCS for the Railway Recruitment Board, Ahmedabad to meet the client’s requirement/deliverables and pre-post project planning for online assessment of Railway Recruitment Board, Gujarat. \[Aug-Dec’16\]
• I have worked as a MIS Lead (Management Information System) for iON Assessment, Gujarat. \[Feb’13-Mar’14\]
• I have worked as a Team Leader (team size 6) for Kutch Zone, Gujarat.
\[Apr’14-Dec’16\]
• I have worked as City In charge for JEE-2013, JEE-2014, JEE-2015, JEE-2016 and GATE-2014, GATE-2015, GATE-2016, RRB-2016 and also for IBPS, Insurance sector online assessment for given region for whole project.
❖ Working Period: From 3 Months (29 March 2012 to 20 June 2012)
Description: 1. RF & LOS Survey for NSN - Bharti Project
2. RF, EMF and BTS Survey for IDEA3G-Ericsson project
3) I have worked with i-engineering Software Pvt. Ltd. as a Jr. Software Engineer
❖ Working Period: 3 months (From 20 June 2012 to 30 Sep. 2012)
Description: I was worked in IPG is a Issuance Policy Generate module for ALIS (ALL LINE INSURANCE SUITE) tool Which generates insurance policy based on the request sent by the client.
Technology used: .NET and Microsoft word automation