PROCESS EXECUTIVE CONSULTANT
Y-AXIS OVERSEAS CAREERS
Total years of experience :18 years, 2 Months
Roles and Responsibilities:
•Receiving calls and clearing the queries of the clients.
•Entering the data into the client’s profile.
•Maintaining the client’s records for future reference
Roles and Responsibilities:
•Checking quality of the data.
•Updating the data in the company software.
Roles and Responsibilities:
•Handling calls of the agents from different branches.
•Maintaining records of the agents, customers.
•Processing and clearing the accounts of the customers.
•Maintaining and servicing the systems.
•Updating and maintenance of the software’s
Roles and Responsibilities:
•Handling customer calls.
•Maintenance of the systems software and updating.
•Providing service for the guests and maintaining the house keeping up to date.
•Handling the night shift accounts and calls.
•Providing the outdoor catering those who ordered.
•Maintaining the check lists of the guests who are visiting and staying in the HOTEL.
•Maintaining the records of the all the customers for the future reference.
•Handling all the cash procedures at night shifts
courses: Relevant Course Work: Commerce and Computers
courses: Relevant Course Work: Reception, F&B, Housekeeping