IT Infrastructure Manager
City Cement Company
Total years of experience :15 years, 4 Months
1. Performs analysis of network needs and contributes to design of network architecture, integration and installation
2. Administer all sensitive situations and data and associate yearly budget
3. Operational support and improvements to best suit the business needs.
4. Responsible for maintaining, troubleshoot and improve voice (CUCM, Unity) networks
5. Responsible for maintaining, troubleshoot and improve Wireless (WLC)networks
6. Improve and monitor IT Security, for Servers and Clients, firewalls, group
7. Policies, VPN, physical security, Cisco ISE, Symantec and SonicWALL
8. Reporting Analysis and Cisco Prime application.
9. Administrate and monitor IT Networks in all levels core and access, IP
addressing, VLANs, Wired and Wireless, Guest Wireless Portal, using ISE and Active Directory
10. Improve and Managing File Server storage and OneDrive usage.
11. Manage IT Infrastructure Projects
12. Manage IT Infrastructure Vendors Relations, Purchases, work orders,
13. Agreements and Contracts, as well setting Vendor SLA and balance scorecard
14. Buildup and maintain IT Infrastructure Disaster Recovery and Business Continuity
15. Buildup and manage Cloud Management on Azure or AWS.
16. Servers and Clients OS Administrating, upgrading, managing, Software
17. distribution, Patch distribution, Desktop Central Application (or SCCM).
18. Improve and administrate Domain Controller, Active Directory and User Administration.
19. Improve and Administrating Office 365 Email & Collaboration tools like Skype
for business and Cisco Jabber.
20. Buildup IT Support Helpdesk SLA and implement IT Ticketing System as well as IT Services Catalogue.
21. Improve and Managing Mobility applications, Mobiles Devices, BYOD concept.
1. Low Level Design & Documentation, Network Implementation Plan, Network Migration Plan, Coordination and timely provisioning of systems and subsystems.
2. Liaisons with team members to ensure latest technologies/techniques are incorporated into the design and implementation.
3. Providing Consultancy / Advisory Services to Clients.
4. Managing Maintenance, Activity Planning and reporting progress against Project Plan.
5. Acceptance Test Procedures/Plan handling (ATP) & documentation.
6. NOS(Network Optimization Support) Network Optimization Support helps customers take full competitive advantage of their network infrastructure by building on device-level support received through Cisco Technical Support Services. Network Optimization Support helps bridge technology and expertise gaps, allowing the highest possible return on investment throughout the network infrastructure lifecycle.
Designed and Configured Nexus 7000/5000/2000 Architecture for a Scalable Production Network that supports Rack & Blade server architecture in a Multi-Tenancy environment using VPC, VDC & VRF
Designed and Implemented Nexus 7K/5K/2K and Catalyst 6500/4900/3750-X in a complex DC Core/Aggregation/Access layer on a 10G backbone in Production and DR Data Center
Migrated Servers from 6500 Platform to Nexus without any application outage
Designed and Deployed Service Switching layer with 6500 platform for Firewall and Load Balancing Services for WEB and APP server Cloud on the Nexus platform
Redesigned and Implemented Campus LAN with 6500 Platform on Core/Distribution/Access /Perimeter model on 10G backbone
Designed and Implemented Cisco UCS pods in Nexus 7000 and Cisco 6500 Platform
Configure UCS Manager by defining Service Profile Template, Policies & Pools for Production Servers and DR Servers
Design and Configure the vNIC & vHBA Fabric/Templates based on Application bandwidth requirement
Designed and Implemented Overlay Network Management Network to manage all our Production Devices with Syslog, Cisco Secure ACS, TACACS+ and Solarwinds NPM
Installed and Configured Cisco ASA 5585 10G Firewall at Database & App Server Layer
Configured/Troubleshoot Site to Site VPN tunnels with our clients on Cisco ASA 5500 Platform
Configured/Troubleshoot remote easy VPN on Cisco ASA 5500 Platform
Experienced in Configuring/Troubleshooting Cisco Routers ASR1000/7600/7200/3900
Experienced in Configuring/Troubleshooting Routing Protocols EIGRP/OSPF/BGP/RIP/IS-IS
Designed and Implemented Cisco Voice communication using CUCM and PRI Voice gateways
Designed and Implemented Cisco WLAN Controller.
Design and Deploy Network Design with a detailed Implementation and Test Plan
Works closely with Customers in determining the business needs for a Project and build Detail design which includes Data Flow diagram, Logical and Physical Diagram
Perform Design, Implementation & Change Control Script review across organization
Continually update understanding of business and technology status and objectives and respond to strategic design requests as the business evolves
Constantly Monitor & Analyze Network Performance to detect problems and find ways to improve the Network
Performs analysis and diagnosis of highly complex networking problems in the Data Center Environment
Perform Configuration Tasks
Perform Pre-sales activities
Preparation of Design and Implementation Diagrams and Scope
Install configuration for the network solution
Network Problem Determination
Install network devices
Responsible for keeping network running
Identifies, isolates, and resolves data communications problems.
Standardizing for all network accounts. Provide support for the network operations team.
Monitors network management systems and tracks all network problems to resolution.
Provides high quality customer service and follow through.
Follows escalation and notification processes as required.
Updates operating procedures and documentation on a consistent basis.
Updates Network documentation on a scheduled basis, and provide real-time and postmortem
Outage notification and reporting.
Produces daily, weekly, and monthly network availability and performance reports.
Responsible for analysis of user existing voice and data networks and evaluate both capabilities and operating costs, determine the service quality of both voice and data .
Evaluate available technologies and services and select one that best meets user objectives.
Implement network installation and configuration, experiences with Cisco 1700/2500/2600/3600/AS5X00/7200/7600, Juniper MX240, SRX 240 and Cisco Catalyst 2900/3500/4000/6000, Juniper EX 4200, Analog and Digital Voice
Analyzes complex network problems and coordinates resolutions
configuration and troubleshooting complex Routing Protocols (EIGRP, OSPF, BGP)
Implemented VPN with ENCRYPTION and Certificate key.
Performed traffic shaping, audit and discovery process for all WAN connections
Implemented Voice over IP with CISCO products.
Configuring Communication Server, Setting up Security using PIX, which includes Configuring AAA server.