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Ravina Tambe, Office Assistant

Ravina Tambe

Office Assistant·Atharva College of Hotel Management & Catering Technology

India

Bachelor's degree, Finance)

Work experience

Total years of experience: 7 years, 9 months

Office Assistant

January 2024 - Present

Atharva College of Hotel Management & Catering Technology

Mumbai, India

January 2024 - Present

• Performs A variety of administrative tasks to support the offices Operations.
(Fees, Admission, Visiting Faculty Working Hours, Staff Record)
• Document Handling: Preparing, Editing, Attendance, and Reports.
• Data Management: Organizing and maintaining databases and spreadsheets.
• Examination Work: Organizing seating arrangements, Exam paper set, Exam
Result maintained, Paper masking.
• Organized and supervised events such as workshops, seminars, and campus
visits, ensuring smooth execution and making Event reports

Company industry:
Hospitality & Accomodation

Junior Officer Operations and Marketing

December 2023 - January 2024

Saraswat Cooperative Bank Limited

Mumbai, India

December 2023 - January 2024

• Counter Work Account opening, NEFT RTGS Cheque clearances
• Guiding the customers to open Fixed Deposits
• Assist in the supervision of operations, including counter and customer
services, personnel matters, office security, and administration.
• Responsible for the day-to-day operation of a business and ensures that all
business activities are followed and that policies, procedures, and rules are
followed.

Company industry:
Banking

SENIOR EXECUTIVE

January 2021 - November 2023

CARCLUB (INDIA) LTD: YES BANK

Mumbai, India

January 2021 - November 2023

• Identifying and implementing new solutions to existing processes and leading
teams with innovative ideas to bring the best out of them.
• Regularly monitors delinquency levels, gross losses, and recoveries as per
product program and estimated projections to minimize the same and adapt
collection strategies accordingly.
• Applying advanced knowledge and skills in collections operations and
determining the most effective methods for maximizing financial recovery.
• Monitoring and driving continuous improvement of metrics of Payment
Processing, Delivery and Billing processes of collection agencies.
• Managing portfolio of retail banking non-performing assets.
• Provide various collection reports to the collection team to track their
performance and have a more effective collection framework.
• Handling Team strength of 3 reporting managers working across processes
• Intimated defaulters regarding non-payment or late payment of loan amount.
• Negotiation of payment settlements on recoverable debt.

Company industry:
Banking

HDFC CREDIT CARD Telecaller

November 2018 - January 2021

HDB FINANCIAL SERVICES PVT LTD

Mumbai, India

November 2018 - January 2021

• Carried out follow-up on-call collection reports in coordination with
supervisors.
• Intimated defaulters regarding non-payment or late payment of loan
amount.
• Locating debtors to begin the recovery process, and negotiating debt
payments.
• Negotiation of payment settlements on recoverable debt.
• Regularly monitors delinquency levels, gross losses, and recoveries
as per product program and estimated projections to minimize the
same and adapt collection strategies accordingly.

Company industry:
Banking

Guest Service Officer

December 2017 - January 2018

GVK LOUNGE (Andheri International Airport)

Mumbai, India

December 2017 - January 2018

Company industry:
Hospitality & Accomodation

Education

H.S.C MAHARASHTRA STATE BOARD

May 2018

May 2018

Bachelor's degree, Finance)

India

S.S.C MAHARASHTRA STATE BOARD

March 2013

March 2013

High school or equivalent, Accounting

India

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
AUDIT MANAGEMENT
Intermediate
AUDIT MANAGEMENT
Intermediate
CONFERENCE PLANNING
Intermediate
CONFERENCE PLANNING
Intermediate
CULINARY SCIENCE
Intermediate
CULINARY SCIENCE
Intermediate
EVALUATING STAFF
Intermediate
EVALUATING STAFF
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SYSTEMS DESIGN
Intermediate
SYSTEMS DESIGN
Intermediate

Languages

English

Beginner

Hindi

Beginner

Marathi

Beginner

Training and Certifications

Certifications
TALLY ERA
MS Office (Especially with Excel, Word, PowerPoint, Spreadsheet and Internet Applications mails)
Aptech Institute of Cabin Crew & Ground Staff Management

Hobbies and interests

Travelling
Reading,