Barista
HB BRANDS
Total years of experience :4 years, 1 Months
Maintained the highest quality of customer service by anticipating the needs of each individual guest.
Achieve sales goals through product recommendations to guests.
Assist with the flow of guests by taking food and drink orders as needed.
Cash handling and end of day revenue reconciliation and applicable paperwork.
Ensured proper food presentation and storage.
Assisted with clean-up.
Assuring the quality of food and arrangement of dishes are as per the standards marked by the higher authorities.
Maintaining detailed records of served orders and collected cash.
Assisting the cashier in generation of the daily cash reports.
Skills
Hands-on experience in operating popular POS systems with special focus on operational accuracy.
Highly experienced in monitoring orders to ensure that they are delivered in a time-efficient manner.
Well-versed in processing cash, credit card and debit card payments and issuing receipts and tendering change.
Effectively able to listen to and resolve customers’ complaints by indulging in upselling activities.
Deeply familiar with adding taxes to menu prices and deducting discounts according to set standards and procedures.
Proficient in recording totaled amounts along with expenses, in the restaurant’s designated database.
Adept at assisting waiters and servers handle rush hour orders by ensuring that orders are prepared, packed and delivered on time.
Experienced in managing cash drawer balancing duties to ensure that any cash-related problems are kept at bay.
Qualified to create and keep reports of daily transactions and ensure that bank liaison is properly maintained.
Proven ability to create and maintain liaison with vendors and suppliers to ensure timely delivery of food supplies and auxiliary items.