Administration Manager
Gulf company
Total years of experience :17 years, 5 Months
• Coordinating an administration system and general
workflows
• Supervising staff
• Facilitating communication throughout a company
• Developing procedures to make a workplace more
efficient
•Managed the front-end daily operations of the floors
•Delegated tasks to front- end employees throughout the day, ensuring customer satisfaction
•Communicated and demonstrated product with customers
•cross-sells and up-sells
•Building strong relationships with clients, potential clients, and prospects.
•Screened calls, make bookings, jobs and invoicing and issues reports.
•Located or proposed potential business deals by contacting potential partners, discovering, and exploring opportunities.
•Developed negotating strategies and pricing with agent and shipping line estimating partners needs and goals.
•Protected organization's value by keeping information
confidential
•Maintained personal networks.
Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
•Managed the front-end daily operations of the floors
•Delegated tasks to front- end employees throughout the day, ensuring customer satisfaction
•Communicated and demonstrated product with customers
•cross-sells and up-sells
•Building strong relationships with clients, potential clients, and prospects.
As a supervisor, i worked with 8 other colleagues helping me to maintain order on the floor. My responsibilities includes constant communication with the stock management supervisor, developing weekly floor reports and keeping statistics.
Acted as role model to crew and responsible for crew training. Consistently followed procedures and adhered to standards. My responsibilities includes giving high priority to customer satisfaction, handling complaints quickly & effectively, treating customer as value guest, delivering quick impressive service.
Bachelor's in Sciences at Dbayeh Official High School