Business Development Manager
Property Finder
مجموع سنوات الخبرة :13 years, 3 أشهر
Worked in a fast paced environment to provide professional customer service and
promote sales of appropriate services, parts and accessories.
Constantly achieved over industry average, weekly and monthly sales targets
averaging over $600, 000 per year in sales.
Analyzed departmental metrics to continuously improve service, resulting in an
average increase of 24% in customer satisfaction (from 62% to 86%) in the
service department throughout my employment years.
Achieved a personal customer satisfaction average of 96% with high levels of
customer loyalty.
Prepared and delivered presentations to prospective and existing clients, with a
success client retention rate of over 90%.
Developed strategies to achieve the given targets and acquire new clients in the
assigned territory, resulting in a portfolio of over 100 clients during my
employment time.
Investigated matters where clients are unsatisfied with the service and provide
appropriate solutions to retain clients.
Used and applied various prospecting and lead generation techniques to promote
trade show booths and products to various existing and potential clients.
Coordinated execution of email broadcast campaigns, public relations, marketing
trade shows and events, outbound calls, media advertisements, field promotions,
customer communications, and other marketing plans.
Used and implemented various marketing materials such as brochures, white
papers, product descriptions, standardized sales scripts, proposals, presentations,
flowcharts, sales diagrams and newsletters for digital marketing purposes.
Managed and oversaw daily operations of store with a daily turnover of $8, 000 to
$10, 000, while exceeding company sales growth by 8% each year.
Performed and managed all purchasing and inventory duties including ordering
supplies to maintain inventory standards.
Trained all new employees on daily duties, customer service techniques and
active selling techniques, in compliance with company policy, and created
weekly and monthly employee schedules.
2nd Major Marketing
Bachelor's Business Administration, concentration Management
Diploma of Collegial Studies