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هل ترغبين في المشاركة؟
في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.
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HR Specialist
The Champion Hospital
مجموع سنوات الخبرة :10 سنوات, 10 أشهر
Administer and execute the recruitment activities across CHAMPION’s hospital for all departments including sourcing, screening, interviewing, testing and selecting.
Perform screening of job applications internal and external candidates CVs in order to identify the best matching profiles with the vacant positions, in addition to sourcing job applicants by utilizing various recruitment channels. (i.e. websites, referrals, job fairs, etc.).
Interview and negotiate with candidates and provide recommendations to the concerned department head and recruitment manager accordingly.
Administer the screening tests provided to applicants in order to ensure proper and effective evaluation of candidates at all levels.
Prepare and submit the employment offer to the candidate and obtain his/her approval and negotiate the job offer with the candidate when required.
Coordinate and follow up with outsourced companies to ensure the souring and hiring of position is done as required.
Administer new employees’ onboarding activities and joining formalities in cooperation with the new employee’s direct manager.
Assist the departments and functions head in preparing the annual manpower plan to determine the short term and long-term staffing needs.
Develop / Update organizational departmental / positional structures in line with the market best practices, while ensuring alignment with organization overall structure & strategy.
Develop the grading, salary and reward structures and update the hospital career ladder and competencies in line with the approved department’s & grading structure.
Develop/update job descriptions for all job positions in line with the approved organization structure.
Prepare and follow up the probation assessment forms & probation confirmation for the employees under probation period.
Assists in new hire performance feedback
Preparing the HR forms by providing relevant data, like absences, annual leaves, permissions, salary certificate, performance improvement plan, FTE and other HR forms.
Responding to employees’ queries and resolving issues in a timely and professional manner.
Inform employees about additional benefits they’re eligible for.
Ensure proper implementation of performance management framework, administer performance appraisal process and monitor the results by reviewing to ensure fairness and uniformity of evaluation standards.
Administer employee recognition and reward programs to enhance employee performance and motivation.
1.Perform administrative duties responsible for the daily HR duties of the company.
2.Prepare and distribute various documents such as: letters, memos, correspondences, agendas, notes, minutes of meetings, etc.
3.Develop and update job descriptions for all job positions in line with the approved organizational structure for both corporate offices and health zones (hospitals and primary healthcare).
4.Collaborate with the recruitment team by reviewing the job offer studies to ensure consistency with approved salary scale & internal benchmark, grading, allowances, and benefit structure.
5.Prepare & follow up with the line managers on the probation assessment forms and confirmations for the newly hired employees.
6.Handling all the transfer processes for the employees, ensuring they are in line with the manpower planning and budget, and implementing them in the Oracle system.
7.Administrate the performance improvement plan (PIP) by working with the employee's managers & HR Business partners, include setting the timeframe for the process, explain the process to the line manager, making sure that form is addressing the required gap in skills, attitude, or competencies, follow up with the line manager till the case is closed.
8.Performing updates and changes related to organization chart on the Oracle system upon request in terms of changing department, section, or reporting lines.
9.Participate in reviewing ad hoc requests for promotions, salary increases and adjustments.
10.Administer employee recognition and reward programs to enhance employee performance and motivation.
I worked as an assistant Manager in WE CARE MEDICAL & HEALTHCARE Management Company.
Duties:
1.Schedule and coordinate meetings.
2.Conduct employee performance reviews.
3.Develop good customer relationships.
4.Participate in recruitment and dismissal processes.
5.Smooth out problems within the workplace.
6.Address employee and customer concerns.
7.Develop strategies for better workplace efficiency and goal achievement.
8.Email and phone correspondence.
9.Liaise between managers, customers and employees.
10.Monitor spending patterns and budget.
11.HR Tasks / Recruitment / Interviews
I worked in the Medical Insurance section as Re-imbursment and Direct Billing Medical Claims Officer for 3 months Part time In warba Insurance Company.
Duties : examining and resolving medical claims; documenting actions; maintaining quality customer services
2.will review the claims submitted to ensure that they are valid. 3.collects the necessary documents for claims assessment. 4.The Claims Officer helps to settle all claims matters accurately and fairly based on company’s guidelines. 5. also handles inquiries on insurance coverage and claims.
1.Serves customers by providing product and service information and resolving product and service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, and following up to ensure resolution.
2.Oversee Billings and Payments of the customers.
3.Training new employees by giving them full Information about the system, policies, rules, inquiries of customers, products &services and evaluation system.
4.Monitor employee performance, learning Level and Evaluations.
Handling customers Inquiries for all kind of insurance
• Medical & Life Insurance (Afya Retiree Poject, Kuwait Petroleum Company, Globmed, Equate Petrochemical company, Misk)
• Travel insurance
• Motor insurance
-Monitoring and evaluating agent performance, providing learning or coaching opportunities.
-Preparing reports (daily, weekly) for analyzing data by using excel features and V-Look up, including qualitative and quantitative reporting to assist management to determine customer serivce goals.
-Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that client’s feel supported and valued.
-Utilizing software, databases, scripts, and tools appropriately. Used USD System, Ticketing System and Medical System Called Med-next, CRM software
-Making sales or recommendations for products or services that may better suit client needs.
-Explain products or services and prices, and answer questions of the customers in order to persuade potential customers to purchase a product or service.
-Obtain customer information such as name, address, and payment method, and enter orders into computers.
-Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations
HUMAN RESOURCES management
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