روان سري الدين

• Maintain the feed in the social media and harmonize among the different platforms
• Pilot the calendars of postings with a balance in topics
• Coverage of activities such as webinars, seminars, training and workshops
• Social media community management: Primary contact for social media and dispatching requests to other staff
• Technical support for donors request on drafting and renewing success stories
• Mass emails - Mailchimp
• Content review for audiovisual material
• New platform for website migrage and back office

• Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns
• Maintaining our social media presence across all digital channels
• Planning and managing marketing campaigns
• Promote a company's brand, products, and services
• Analyzing metrics and identifying trends
• Develop and monitor campaign budgets
• Plan and manage our social media platforms
• Prepare accurate reports on our marketing campaign’s overall performance.
• Coordinate with advertising and media experts to improve marketing results
• Work with your team to brainstorm new and innovative growth strategies

• Creating DHL and Aramex shipments
• Welcoming guests and preparing access cards for them (C-Cure system)
• Scanning invoices and saving the data
• Checking conference rooms daily
• Make sure screen, HDMI, VGA and all accessories are working in the rooms including the projectors and TV
• Answering calls and transferring them accordingly
• Making reports monthly with the Data of all the month of visitors, conference room reports and DHL reports

• Maintaining social media presence for our clients
• Measuring and reporting on the performance of all digital marketing campaigns
• Identify trends and insights, and optimize spend and performance based on insights
• Brainstorms new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with agencies and other vendor partners
• Prepare PowerPoint Presentations and proposals for potential clients

• Participate in campus organizations and event managing
• Support the marketing department by carrying out the daily tasks that keep the department functioning and facilitate the duties of the marketing manager and account executives
• Assisting the head of the marketing department with phone calls and welcoming guests

• Sort incoming resumes and logs them into appropriate tracking spreadsheets
• Complete and mail out regret letters
• Coordinate candidate interviews and assessments
• Conduct prescreening for the selected CVs and coordinate with recruiters and line managers to schedule interviews within a set timeframe
• Maintain the recruitment system by updating it on daily basis and managing online job postings

• Receive guests to the hotel by greeting them warmly, and attending to their inquiries, and also answer inquirers over the phone.
• Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations are canceled are effected immediately to avoid confusion.
• Build good relationships and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
• Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
• Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness.
• Attend to all routes of room bookings, such as online, phone, and in-person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running
• Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction