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Rawia Esmat Eliwa, HR Manager

Rawia Esmat Eliwa

HR Manager·Tuff Catering group

United Arab Emirates

Diploma, Human Resources

Work experience

Total years of experience: 18 years, 10 months

HR Manager

November 2020 - Present

Tuff Catering group

Abu Dhabi, United Arab Emirates

November 2020 - Present

- Responsible for talent Acquisition section, and retention.

- Build Employee relations rules, and develop them, trying to keep your people happy and loyal.

- Responsible for payroll and Remuneration trend tracking and package building.

- Responsible for Rewards and Incentives

- Responsible for creating HR Budget.

- Ensure Health and Safety of Employee, (Medical Insurance-Life Insurance).

- taking care of the workplace policies to reduce conflicts, legal issues, and improve employee productivity.

-Creating policies in a way that protects the interests of both the employees and employers alike.

- Responsible for Managing staff training and development.

- Responsible for monitoring the performance of all staff.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Human Resources Manager (HR)

June 2017 - Present

National Catering Services and foodstuff LLC

Abu Dhabi, United Arab Emirates

June 2017 - Present

Responsibilities:-
Selection and Recruitment
•Create a recruitment plan each year based on the requirements and scope of work for each department.
•Create a recruitment plan when the company got a new project and select a date for the mobilization to complete the hiring structure.
•Select the CV's which we received and filter it as per technical qualifications and training required and company standard for each position.
Evaluation
•Working on the semi-annual and annual evaluation for all employees, to follow and report their performance
•Communicate with the employees whose evaluation results are less than 70% to find out the reasons for this deficiency and try to find a solution
•Communicate with the direct managers of each department and discuss to get the optimal solutions for the development of staff and how we can but plan to Train them
•Develop and create training plans based on the evaluations, KPIs and the budget identified by the top management Communicating with the training centers and arranging with them through training contracts, for company employee's

Payroll
•Study of salaries annually according to the market and accordingly the appropriate standard for salaries is established and updated.
•Working on an accurate transfer all the salaries of employees on time.
•Experience on (Mena Tech System) for Payroll- EOS & Leave calculation.

Benefits
•Studying the advantages according to the company's budget and the needs of the employee and trying to make a balance always between them, for example below:-
-Residence, Phone, flight tickets, Medical insurance
• Working on the welfare for the employees birthdays, end of service party, an employee of the month

Government system
•Working on a Tasheel system for the Ministry of Human Resources.
•Working on an E-Channel system of the Ministry of Immigration and Foreign Affairs.
•Working on the system of application of the identity of the UAE.
•Work on the HR system application for selecting and appointing citizens.
•Working knowledge of UAE WPS (wages payment system)
•General Knowledge of UAE labor & immigration laws

*Participate in group work and manage teamwork and help to achieve and succeed.
* I trying always to develop myself, and continuous attempt to develop professional performance through training, reading, and follow-up social networking sites of the government for the latest always my knowledge

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

HR Manager

June 2020 - November 2020

Adcan Pharma

Abu Dhabi, United Arab Emirates

June 2020 - November 2020

- Analyze information and data to establish HR objectives in line with organizational objectives

- Updating and creating all job descriptions, career hierarchy &grading system.

- Establish a hiring plan according to the factory requirements

- Create an orientation program to all new hired to introduce the factory policies and procedure "HR handbook"

- Preparing reports for appraisal system as per performance review and development plan.

- Direct and supervise all activities related to employment labor payroll, compensation, company benefits packages.

- Organizing employee communication meetings and ensuring timely redress of grievances,
concerns to achieve employee satisfaction.

- Ensure that all leave plans are submitted in a timely manner.

- Overseeing the entire HR function including all employment documents.

- Coordinate between senior management and employees to maintain and improve company-employee relations.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

HR Organizational Development Specialist

November 2015 - March 2017

AAW Consulting Engineers

Cairo, Egypt

November 2015 - March 2017

Prepare annual training plan
Prepare orientation programs for new employees
Prepare The job descriptions for all positions so as to enhance the institutional work
Identifies training needs and implements plans and programs of rehabilitation and training and following the results of studies related to development and management training
Participation in the preparation of the organizational structure of the institution and submit proposals to develop it and modify it according to the emerging things
Responsible for receiving complaints from employees and help them solve

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

HR Coordinator

April 2015 - November 2015

AAW Consulting Engineers

April 2015 - November 2015

Provide advice, assistance and follow-up on company policies, procedures, and documentation.
Participate in the development of annual recruitment plan
Follow-up recruitment team to finish the employment of the required functions.
Coordination between recruitment team and personnel team for delivery Official documents required for the employees to finish the recruitment procedures.
Responsible for update the organization chart accordance with the company's functional changes.
? Responsible for the waiting Candidates list and follow up with the recruitment needs.
Responsible for the reject Candidates list & follow-up the reasons for rejection.
Responsible for the appointment interview sheet and coordinate with the Interviewers.
Participate in the development of annual recruitment plan
Provide report every 3 months work to the reasons for rejection of candidates to be avoided.
Provide report every 3 months on the waiting list of candidates for Re-candidacy at the earliest opportunity.

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

Recruitment & Training Specialist

August 2010 - April 2015

Rowad Modern Engineering

Cairo, Egypt

August 2010 - April 2015

Announce internal and external job vacancies
Perform searches for qualified candidates according to relevant job criteria, using computer databases, recruitment websites, recruiting firms, and employee referrals.
Screening resume, administering tests, and evaluating applicant qualifications.
Develop new Interview appraisal form related scoring sheet.
Creating company brochures, careers business card, giveaways.
creating recruitment database to maintain recruitment records training
Assist in planning and execution of training plan for staff
Interview candidates for internal vacancies
Create "pre interview" application form
Develop new Interview appraisal form with related scoring sheet.
Coordinate and deliver new hire orientations.
Keep the personal files for the staff, hiring procedures, exit procedures.
Receiving hiring requests from different departments.
Filtering, screening C.V'S and preparing short lists of candidates.
Preparing for interviews with managers.
Presenting offers to new candidates.
Training Responsibilities
Participating in preparing and setting the Central Organization Training Plan and follow up on the implementation with providers.
Assist in the preparation of a lot of training program in the field of Business administration and Human Resources.
Assist in the selection of relevant training programs to fill skills gap for a lot of major companies with respect to the companies needs. (Training needs assessment)
Responsible for Training program marketing by conducting visits to a lot of Clients.
Participating in organizing the programs provided by the company through signing contracts and agreement with hotels.
Perfect in all the training process (training plan - training needs - training providers - training evaluation)
Excellent handling with reports.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

HR Assistant

September 2009 - August 2010

Rowad Modern Engineering

Egypt

September 2009 - August 2010

• Responsible for all human resource activities to include employment, compensation, labor relations, traveling including visas, air tickets for Algeria Branch.
• File all the documents for interviews that took place for each project.
• Inform staff for the required documents, delivered to the concerned employee.
• Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.
• Prepare and maintain company salary structure, job documentation, and job evaluation systems. Complete salary survey questionnaires.
• Design and conduct new employee orientations.
• Administer and explain benefits to employees, serve as liaison between employees and insurance carriers.
• Recommend, develop and schedule training and development courses.
• Provide advice, assistance and follow-up on company policies, procedures, and documentation.
• Coordinate the resolution of specific policy-related and procedural problems and inquiries.
• Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems.
• Develop and recommend operating policy and procedural improvements.
• Make a list of all new employees.
• Work experience certificates to employees who terminated their service in the company.
• Responsible for mobile phones and its applications, preparation of monthly billing, making lists of over limit bills, separate monthly mobile phones report for each site.
• Book airline tickets with cheapest price.
• Other duties as assigned.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Chairman's executive secretary

September 2008 - August 2009

Rowad Modern Engineering

Egypt

September 2008 - August 2009

• Responsibilities
• Reporting to The Chairman
• Types all reports, letters, memorandum, forms and correspondence including those of a confidential nature.
• Maintains proper and systematic of all paperwork, for easy reference and retrieval.
• Handles all visitors and telephone calls in an efficient and courteous manner; plans and schedules appointments
• Receive all in-coming mail, opens, and sorts and forwards it to the relevant employee for action. Records all out - going mail.
• Performs other duties assigned by the Chairman

Company industry:
Construction & Building
Job role:
Administration

Technical Office's executive secretary

September 2008 - May 2009

Rowad Modern Engineering

Cairo, Egypt

September 2008 - May 2009

• Responsibilities
• Following up with other companies concerning price lists and other issues concerning Purchasing Department.
• Doing any tasks assigned by the General Manager
• Setting the Filing system for the technical office.
• Arrangement the appointments for the technical manager.
• English and Arabic typing.
• Prepare notes, correspondence, and reports.
• Write and prepare letters, faxes & memos.
• Doing travel arrangements, hotel reservations.

Company industry:
Construction & Building
Job role:
Other

Executive Assistant

January 2007 - January 2008

Egyptian International Motors

Egypt

January 2007 - January 2008

Date From: January 2007 - August 2008
Organization Name: Egyptian International Motors (EIM)
Location: maadi
Job Title: Executive Assistant
Reporting To: Division Manager

• Responsibilities

• Following up all shipments coming by air and ocean with complete filling of all its documents.
• Monitoring the stock with the coordination of sales manager agreeing on the products to order.
• Coordinated daily operations and handled office tasks such as correspondence, file management and database administration
• Maintain sales orders from customers then processing them on the computer
• Following up on our services to the customer

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Executive Assistant

November 2006 - November 2007

Business Development Consulting Counsel

November 2006 - November 2007

• Responsibilities
• Preparing and designing all training sessions' presentations.
• Responsible for Accounting Department.
• Following up with other companies concerning any pending issues.
• Managing the company house fund.
• provide confidential administrative support to the General Manager
• File management and database administration.
• Doing any tasks assigned by the General Manager


Date From: 2003- 2005
Organization Name: Misr Africa Company
Location: nasr city
Job Title: Executive Assistant
Reporting To: General Manager

• Responsibilities
• Ensure the efficient day-to-day running of all business operations.
• Provide confidential administrative support to the General Manager.
• File management and database administration.

Proficiency & Talent

Company industry:
Business Consultancy Services
Job role:
Administration

Education

Cairo University

January 2009

January 2009

Diploma, Human Resources

Egypt

Human Resources Course Location: Cairo University Graduation Year: 2009 Graduation Degree: Very Good
View attachment

B.Sc Computer Science Future Academy

August 2006

August 2006

Bachelor's degree, Education

Egypt

Education Information Degree: Pass University: B.Sc Computer Science Future Academy Graduation Year: August 2006 Graduation Project: Very Good
View attachment

Skills

Microsoft Word
Expert
Microsoft Word
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Ms Visio
Expert
Ms Visio
Expert
HRIS
Expert
HRIS
Expert
CORRESPONDENCE
Expert
CORRESPONDENCE
Expert
DATABASE
Expert
DATABASE
Expert
EXECUTIVE SECRETARY
Expert
EXECUTIVE SECRETARY
Expert
FILE
Expert
FILE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
SELF MOTIVATED
Expert
SELF MOTIVATED
Expert
WINDOWS XP
Expert
WINDOWS XP
Expert
MS OFFICE
Expert
MS OFFICE
Expert
PRESENTATION SKILLS
Expert
PRESENTATION SKILLS
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Ms Visio
Expert
Ms Visio
Expert
HRIS
Expert
HRIS
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Human Resources Management
Human Resources Course
Oct 2009