Trainer and CSR Assistant
Al Sirhan Shoes
Total years of experience :1 years, 2 Months
-Tasked with preparing curriculums and course materials on customer service, team management, leadership, healthcare, and other skills important to being part of the retail team.
-TaughtEnglish and Arabic to the retail team.
-Deliveredand co-managed the retail training program.
-Ensuredall the material was translated and communicated in an accessible manner.
-Plannedtraining schedules for the company.
-Establisheda partnership between Al Sirhan Shoes and the grassroots environmental initiative, TrashTag Kuwait. Secured a sponsorship deal for TrashTag Kuwait.