Customer Relation Representative
Gulf International Bank
مجموع سنوات الخبرة :13 years, 3 أشهر
▪ Perform diagnosis of technical issues (specifically mobile/smart phone and internet technology)
▪ Assist customers whenever needed to complete required services such as new account opening
▪ Provide information to customers regarding the bank products/services whenever required
▪ Ensure and Implement the bank culture when performing day to day work
- Conducting strategic analysis of corporate objectives to ensure business functionality - Developing leads and generating clients to increase profitability and revenues - Developing existing business and exploring new business opportunities - Identifying and noting down company’s goals along with measures required to achieve them - Undertaking and assessing market research which help find any gaps or opportunities - Working to get more business from existing customers and also hunting for new customers - Keeping updated through business journals and attending seminars and workshops to be abreast of latest trends and happenings - Performing other task such as proper documentation and supervision and training of junior staff
- Maintained confidential records and files
- Reviewed and edited reports for the committee
- Prepared correspondence for committee members
- Prepared documents and reports on the computer
- Scheduled committee meetings
- Prepared agendas for committee meeting
- Developed and managed correspondence, reports and other documents
- Maintained office files and documents adhering to documentation procedures
- Coordinated repairs to office equipment
- Arranged and managed payments of honorariums
- Conducted maintainence functions to ensure uninterrupted operations
4 years study