Rayan Eljawhary

- Managed end-to-end onboarding of individual and corporate accounts, verifying document validity and enforcing KYC
compliance with Central Bank of Kuwait regulations.
- Conducted World Check screenings on SWIFT transfers to detect and block sanctioned or high-risk transactions.
- Performed individual World-Check screenings to identify and restrict blacklisted clients, protecting the bank from regulatory
from reputational exposure.
- Executed full account closure procedures and managed activation and deactivation of banking services across individual and corporate portfolios.
- Onboarded corporate clients onto merchant services — payment link solutions and POS machine provisioning — via the banks using integrated core banking system.
- Assisted clients with Letter of Guarantee procedures, coordinating across departments to ensure accurate and timely
processing.
- Supported KYC refresh requests for individual and corporate accounts, keeping documentation current in line with regulatory requirements.
- Delivered operational training to new staff on account management workflows, AML screening, and merchant service
onboarding.

- Maintained accurate customer and transaction records across multiple client accounts, meeting strict formatting and
audit-readiness standards.
- Coordinated with internal teams to deliver data projects on schedule under high-volume conditions.
- Trained new team members on company applications and hardware, reducing onboarding time.

- Delivered personalised in-store and online customer service, improving satisfaction and driving repeat business.
- Managed online sales operations including product listings, inventory, and order fulfilment.
- Conducted post-sale follow-ups to collect feedback and build long-term client relationships.