IT & Data Center Manager
Hamad Port
Total years of experience :19 years, 3 Months
Managing the Modular Disaster Recovery Data Center, Primary Data center with 400 Racks.
Very vast experience in Data Center Facility Management and its operation. Managing the ICT infrastructure of PORT.
Role:
Designed the systems, networks, and all projects.
• Physically designed Trimooparks complete systems and networks of 4 theme parks and Back of house. It includes complete infrastructure of network(design the cisco network and wireless systems) and systems (Hyper -v systems) with the help of Mannai technology.
Designed the Data center
• Have designed the Data center of Trimooparks for the virtuocity, Angry birds, Snow dunes, and Juniverse theme parks.
Multiple Complex Projects:-
ERP implementation Project
• As a project Manager of ERP, Implemented the Exact ERP project within time frame and allocated budget
• Software installation, upgrades/patches, troubleshooting and maintenance on Hyper V Windows servers
• Database of Unix and Windows operating systems, Netapp SAN, hardware and peripheral components.
EMBED POS Project / Integration with ERP
• Implementation Project of Embed POS machine for the theme parks.
• Software installation, upgrades/patches, troubleshooting and maintenance on UNIX & Windows servers
• Linux based application for the POS and Windows operating systems for all the POS machines.
Disaster Recovery Site Project
• Disaster Recovery site in Qatar Data center (QDC) of ooredoo
• Designed the DR replication of all the software. It includes real time replication. Storage area replication from main site to DR site in Ooreedo ISP.
Policies and Procedures:-
• Designed, developed, implemented and coordinated systems, IT policies and procedures.
Achievement Highlights:
• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Honored with the best PM in recognition of outstanding project results.
Developing new IT related standards, norms, usage policies and implementing them across the organization
•Installing, configuring, maintaining systems, implementing group policies and monitoring security tools
•Handling troubleshooting of Unix and Windows servers / systems, creating users & group and allotting permissions
•Troubleshooting the problems pertaining to Unix and Windows operating system, workstation, network & system performance, application conflicts and bugs
•Supervising daily operations, ensuring that infrastructure is running with high degree of reliability and availability
•Assessing system capabilities, identifying limitations, evaluating and recommending solution to meet the business needs
•Detecting, logging, categorizing & prioritizing incidents and providing initial incident support
•Ensuring ownership of incidents, problems, change, availability and configuration management
•Closing incidents after verification from users & defining and planning separate procedures for major incidents
•Restoring normal service as soon as possible based on customer’s perspective and within defined SLA
Data Centre Management
•Monitoring the ongoing provisioning of server and storage capacity for production and staging environments, day-to-day administration, incident handling and management of associated Data Center Server Infrastructure across multiple co-locations
•Designing the backup strategy for the sites and ensuring scheduled / unscheduled backups as per backup plan and restoration
•Administering network security through formulation of security policy, implementation & maintenance of security tools, users rights management, vulnerability assessment, etc.
•Monitoring the overall design and implementation of systems involving network layouts, configuration and maintenance of data centre servers
•Overseeing budgetary cost control and internal infrastructure deployment
•Assessing security standards, managing licensing and software standardization issues
Trimooparks(Adabisc future Qatar) under Doha Festival City, Doha, Qatar: Since Dec, 2016
As IT Infrastructure Manager and IT Manager/Project Manager
Role:
•Design the systems, networks, and all projects.
•Physically designed Trimooparks complete systems and networks of 4 theme parks and Back of house. It includes complete infrastructure of network(design the cisco network and wireless systems) and systems (Hyper -v systems) with the help of Mannai technology.
•Design the Data center
•Have designed the Data center of Trimooparks for the virtuocity, Angry birds, Snow dunes, and Juniverse theme parks.
Projects:-
•ERP implementation Project
•As a project Manager of ERP, Implemented the Exact ERP project within time frame and allocated budget
•Software installation, upgrades/patches, troubleshooting and maintenance on Hyper V Windows servers
•Database of Unix and Windows operating systems, Netapp SAN, hardware and peripheral components.
•EMBED POS Project
•Implementation Project of Embed POS machine for the theme parks.
•Software installation, upgrades/patches, troubleshooting and maintenance on UNIX & Windows servers
•Linux based application for the POS and Windows operating systems for all the POS machines.
•Disaster Recovery Site Project
•Disaster Recovery site in Qatar Data center (QDC) of ooredoo
•Designed the DR replication of all the software. It includes real time replication. Storage area replication from main site to DR site in Ooreedo ISP.
•Policies and Procedures:-
• Designed, developed, implemented and coordinated systems, policies and procedures.
Holds the credit of leading the entire gamut of operations for Samba Bank’s production, test and user acceptance UNIX operating systems, hardware and peripheral components
•Instrumental in handling bank’s production and Alternative Data Centre (ADC) Solaris 10 installation, upgrades/patches, troubleshooting, and maintenance on Solaris Servers.
•Deployed over 100 plus production Linux and Solaris servers and maintained their availability at 99.8%.
•Led a team on training and settings standards for our Linux/Solaris environment.
•Deployed over 140 production Sun/Solaris servers and maintained their availability at 99.9%.
•Recognized for excelling in availability, clustering and application assistance.
Conceptualizing the capacity requirements entailing storage allocation, providing hardware and software redundancy and planning future expansion
•Evaluating and resolving diagnostic problems on Sun, Linux and Windows Systems
•Leading the root-cause analysis of recurring issues, system backup and security set-up
•Rebuilt the entire existing infrastructure, which was crumbling. Greatly improved uptime and streamlined developer operations.
•Hardened security, including passing Payment Card Industry specs and 3rd party audits
•Created and implemented disaster recovery procedures and remote backup site
•Scaled platform to ten times original user capacity.
•Provided 24x7 on call support.
Project Management Institute
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