Sr. Business Analyst, IT Global Applications
SABIC
مجموع سنوات الخبرة :16 years, 4 أشهر
Worked with global business applications center of excellence leaders to manage a portfolio of IT projects for shared services organization
Conducted several solutions assessments in order to identify the best-fit market solutions that will solve the business problem based on deep analysis of gartner and forrester and other reports
Worked closely with project managers to define IT projects business cases, scopes, cost estimations and setup project plans
Engaged in several projects procurement process by defining scope of work and preparing the required documents for procurement team
Reviewed several contracts by multiple vendors in order to ensure scope of work is covered as expected
Engaged with business subject matter experts to solicit the identification of business requirements for business applications
Documented several projects blueprint documents that included UML use cases, process swim lane diagrams, user interface mockups, systems interfaces and integration requirements and dashboards and reporting in addition to writing user manuals
Contributed to the design or engineering of over 50 business processes and worked closely with business units to automate them
Translated documented requirements into user stories in Microsoft team foundation (TFS) following agile project methodology
Communicated business requirements to IT technical teams through conducting clarification workshops
Developed testing scenarios and conducted systems internal regression tests to ensure delivered systems are free of bugs and meet business requirements
Organized User Acceptance Tests (UAT) to ensure the expected business requirements are delivered as expected based on end users testing
Provided stakeholders with project status periodical reports based project plans progress
Managed several projects plans using microsoft project and enterprise project management solution
Acted as a Project Manager for medium and large size projects
Key Projects
Procurement compliance reporting process and dashboard
Supplier lifecycle management for procurement that covered over 20 business process automation
Additional Tasks and assignment for this role:
Developed several business intelligence dashboards using Microsoft Power BI for several departments like HR, IT (Help Desk), Global Procurement based on different data sources like SQL and SAP Hana databases.
Started my educational journey in Big data domain covering Hadoop ecosystem by attending cloudera administration course and several online courses (Lynda, Udemy and Coursera)
Successfully managed a project that concluded with unifying corporate HR key performance indicators and other HR measurements definitions globally..
Worked closely with ERP team to develop HR dashboards based on HR module data in SAP ECC (ERP)
Acted as project manager for HR process governance initiative. The initiative successfully established a framework based on Gartner process maturity model and APQC framework. The process governance aspects covered establishing processes hierarchy and ownership, documenting business processes, documenting procedures, establishing process performance indicators.
Acted as leader for HR data quality initiative. This initiative defined the most critical data fields in SAP HR Module and then established a mechanism to measure them utilizing data quality tools.
Coded hundreds of data validation rules and measurement scorecards using SAP information steward data quality tool.
Trained 12 sabic HR employees in SAP information steward data quality tool.
Managed several automation projects like fast track promotions, internal transfer and expats annual tickets
• Worked with Planning & Control teams to define, document and establish a standard process to measure and report key performance indicators and operational measurements from one single repository
• Worked with performance team to enhance budget management reporting and control based on SAP data
• Worked with customer relationship management team to enhance customer feedback incidents reporting and responsiveness based on operational KPIs based on customer feedback system
• Worked with Top management to enhance reports for SABIC-wide workforce reports including travel expenses, overtime expenses and other workforce reports including demographics, attrition and hiring.
• Transformed all the afro mentioned reports into interactive dashboards utilizing data visualization tools (SAP Xcelsuis) manually fed.
• Conducted Market exploration for best Business intelligence tools (Micro strategy, Tableau, Qlikview)
• Lead Employee Services dashboards initiative to automate the whole process of dashboards delivery from data extraction to modeling and presentation with an external vendor.
• Designed and delivered all dashboards applications using Qlikview 11.
• Rolled out dashboards applications to SABIC CEO, EVPs, Affiliates presidents and shared services GMs and employee services management
• The project was awarded as one of best initiatives in Shared Services for 2014
• Lead HR data Quality Initiative to measure and enhance HR master data quality in SAP using SAP information steward
• Trained 21 data stewards using SAP information steward. The training included high level overview on HR master data structures, creating validation rules and building data quality scorecards.
• Process and Manage employee's merit & promotions request as per company policy and guidelines
• Process and manage Operators & Technicians job qualification Program (JQP) request as per company policy and Guidelines
• Manage and Process expatriates dependent international school enrollment & tuition fees payments
• Work as an interrupter for HR policy and guidelines and conducts periodical awareness sessions
• Maintain HR master data for new hires, internally transferred, resigned employees
I spent a period of 9 month in my internship in private banking department at NCB. In which i spent some time providing solution to manage capital expenditures and generating reports for Private banking clients. My projects were mainly databases