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ريان حافظ, Digital Transformation Specialist

ريان حافظ

Digital Transformation Specialist·RMG

المملكة العربية السعودية

ماجستير, Technology Management

الخبرة العملية

مجموع سنوات الخبرة: 10 سنوات, 0 أشهر

Digital Transformation Specialist

يوليو 2025 - أغسطس 2025

RMG

عرعر، المملكة العربية السعودية

يوليو 2025 - أغسطس 2025

* Develop digital strategies, governance frameworks, and transformation roadmaps for public sector clients.
* Provide consulting services to enhance operational efficiency, service delivery, and citizen experience.
* Lead change management initiatives to drive adoption of modern digital tools and platforms.
* Support implementation of emerging technologies, including AI, automation, and cloud solutions.
* Collaborate with stakeholders to ensure alignment between technology initiatives and strategic goals.
مجال الشركة:
الاستشارات الإدارية
الدور الوظيفي:
تكنولوجيا المعلومات

Digital Transformation Specialist

مارس 2025 - أغسطس 2025

Wakeb AI

الرياض، المملكة العربية السعودية

مارس 2025 - أغسطس 2025

* Developed digital policies, governance frameworks, and transformation roadmaps aligned with the organization's goals.
* Delivered tailored transformation strategies integrating cloud, automation, and analytics.
* Led change management to drive adoption of new tools, boosting efficiency and user satisfaction.
مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
تكنولوجيا المعلومات

Information Technology Manager

أغسطس 2022 - يوليو 2024

Megamind IT Solutions

جدة، المملكة العربية السعودية

أغسطس 2022 - يوليو 2024

Managing and maintaining the information technology infrastructure and providing L1 technical support. Leading and mentoring IT team, fostering high performance and collaboration. Supervising IT projects, ensuring on-time and on-budget delivery. Contribute to the development of digital strategies and implement digital transformation tools. Built strong client relationships based on trust and active listening. Revising and developing IT policies and implementing them on the site. Conducted effective client workshops to accelerate understanding and consensus building. Establishing user accounts and managing access. Documenting processes, as well as constructing and putting into place effective mechanisms for issues reporting and end-user feedback. Maintaining knowledge of best practices and recent developments in information technology management.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Freelance Business Development Manager

أغسطس 2021 - أغسطس 2022

FreelanceFreelance

الرياض، المملكة العربية السعودية

أغسطس 2021 - أغسطس 2022

* Making contact with new customers to build rapport and schedule meetings.
* Planning and managing fresh marketing campaigns.
* Preparing feasibility studies and business plans.
* Boosting the worth of present clients while luring new ones.
* Identifying and expanding new markets, as well as increasing sales.
* Attending meetings, conferences, and business activities.
* Creating estimates and proposals for customers.
* Establishing and ensuring the achievement of goals for the development team and business expansion.
* Training personnel and assisting team members in developing their talents.
مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
الإدارة

Freelance Business Development Manager

أغسطس 2021 - أغسطس 2022

Freelance

الرياض، المملكة العربية السعودية

أغسطس 2021 - أغسطس 2022

* Making contact with new customers to build rapport and schedule meetings.
* Planning and managing fresh marketing campaigns.
* Preparing feasibility studies and business plans.
* Boosting the worth of present clients while luring new ones.
* Identifying and expanding new markets, as well as increasing sales.
* Attending meetings, conferences, and business activities.
* Creating estimates and proposals for customers.
* Establishing and ensuring the achievement of goals for the development team and business expansion.
* Training personnel and assisting team members in developing their talents.
مجال الشركة:
الإنتاج الإعلامي

Computer Engineer

يونيو 2019 - يوليو 2021

Saudi Post

جدة، المملكة العربية السعودية

يونيو 2019 - يوليو 2021

* maintaining the information technology infrastructure and providing technical support to Saudi post staff.
* Observing and directing Routine maintenance procedures for PCs, scales, and points of sale.
* Drafting plans for new computer hardware and presenting them to management.
* Preparing performance reports and presenting them to management.
* Supervises the operations of IT projects in physical locations.
* Keeping abreast of new developments in technology and integrating them into current systems.
* Preparing statistical reports about ongoing projects and submitting them to management.
مجال الشركة:
الشحن
الدور الوظيفي:
تكنولوجيا المعلومات

Prime Now Associate

يوليو 2018 - يونيو 2019

Amazon

مينيسوتا، الولايات المتحدة

يوليو 2018 - يونيو 2019

Delivering exceptional customer service via through, supportive
relationships with clients and coworkers. Maintaining a spotless, secure working environment by abiding by all safety guidelines and maintaining high standards for order accuracy. Using the automated system, orders are processed swiftly and precisely while being always aware of the environment to deliver outstanding customer service. Communicating with management clearly and effectively about any problems or issues that may occur during the shift and taking advantage of training opportunities when they are offered. Following all business regulations and procedures, as described in the
employee handbook, including but not limited to attendance, punctuality,
confidentiality, etc.
مجال الشركة:
الإنترنت والتجارة الإلكترونية
الدور الوظيفي:
النقل والخدمات اللوجستية

General Manager

يونيو 2009 - يناير 2012

Makkacom Computers

مكة المكرمة، المملكة العربية السعودية

يونيو 2009 - يناير 2012

* Offering small businesses and individuals maintenance and technical support services for computers and mobile devices.
* Marketing technology devices related to computers.
* Directing day-to-day company activities.
* Creating and putting into action growth initiatives.
* Educating personnel and supervisors at lower levels.
* Setting up and controlling budgets.
* Assessing output and performance.
* Examining financial and accounting data.
* Finding and investigating potential areas for growth.
* Making presentations and producing reports.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Computer Engineer

سبتمبر 2009 - يونيو 2010

Saudi Post

جدة، المملكة العربية السعودية

سبتمبر 2009 - يونيو 2010

* maintaining the information technology infrastructure and providing technical support to Saudi post staff.
* Observing and directing Routine maintenance procedures for PCs, scales, and points of sale.
* Drafting plans for new computer hardware and presenting them to management.
* Preparing performance reports and presenting them to management.
* Supervises the operations of IT projects in physical locations.
* Keeping abreast of new developments in technology and integrating them into current systems.
* Preparing statistical reports about ongoing projects and submitting them to management.
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
تكنولوجيا المعلومات

Computer Engineer

سبتمبر 2009 - يونيو 2010

SPL

جدة، المملكة العربية السعودية

سبتمبر 2009 - يونيو 2010

* maintaining the information technology infrastructure and providing technical support to Saudi post staff.
* Observing and directing Routine maintenance procedures for PCs, scales, and points of sale.
* Drafting plans for new computer hardware and presenting them to management.
* Preparing performance reports and presenting them to management.
* Supervises the operations of IT projects in physical locations.
* Keeping abreast of new developments in technology and integrating them into current systems.
* Preparing statistical reports about ongoing projects and submitting them to management.
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد

General Manager

يونيو 2009 - مايو 2010

Makkacom Computer Center

مكة المكرمة، المملكة العربية السعودية

يونيو 2009 - مايو 2010

* Offering small businesses and individuals maintenance and technical support services for computers and mobile devices.
* Marketing technology devices related to computers.
* Directing day-to-day company activities.
* Creating and putting into action growth initiatives.
* Educating personnel and supervisors at lower levels.
* Setting up and controlling budgets.
* Assessing output and performance.
* Examining financial and accounting data.
* Finding and investigating potential areas for growth.
* Making presentations and producing reports.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
الإدارة

Computer Trainer

يوليو 2009 - يوليو 2009

Custodian of the Holy Mosque Institute

مكة المكرمة، المملكة العربية السعودية

يوليو 2009 - يوليو 2009

Microsoft Office Word and Excel trainer. 20 Training hours.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
التدريب والتطوير

Administrative Assistance

نوفمبر 2008 - أبريل 2009

Saudi Bin Ladin Group

مكة المكرمة، المملكة العربية السعودية

نوفمبر 2008 - أبريل 2009

* Working on administrative tasks and data insertion.
* Taking care of administrative responsibilities like filing, producing reports and presentations, setting up meetings, and obtaining new supplies.
* Arranging appointments and resolving disputes to facilitate real-time scheduling.
* Booking travel-related arrangements, such as reservations for hotels, automobiles, restaurants, and flights.
* Screening incoming calls and directing callers to the right party.
* Generating reports, transcribing meeting minutes, making presentations, and conducting research using computers.
* Greeting and helping guests.
* Maintaining courteous and professional phone, email, and mail interactions.
* Assuming others needs to make their experience seamless and satisfying.
مجال الشركة:
الهندسة المدنية
الدور الوظيفي:
سكرتارية

Data Entry

ديسمبر 2008 - مارس 2009

Umm Al-Qura University (UQU)

مكة المكرمة، المملكة العربية السعودية

ديسمبر 2008 - مارس 2009

* Working on administrative tasks and data insertion.
* Creating electronic copies of physical paper publishing using Adobe Acrobat.
* Updating University Database
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
سكرتارية

Computer Technician

يونيو 2007 - أغسطس 2007

Hasob Computer Center

مكة المكرمة، المملكة العربية السعودية

يونيو 2007 - أغسطس 2007

Offering small businesses and individuals maintenance and technical support services for computers and mobile devices.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

University of St Thomas

ديسمبر 2018

ديسمبر 2018

ماجستير، Technology Management

الولايات المتحدة

المعدل التراكمي (نقاط): 3.85 من 4

المعدل التراكمي (نقاط): 3.85 من 4

MS Technology Management

University of Saint Thomas

ديسمبر 2018

ديسمبر 2018

ماجستير، Master's Degree in Technology Management

الولايات المتحدة

University of Saint Thomas

ديسمبر 2018

ديسمبر 2018

دبلوم عالي، Post-Baccalaureate Certificate in Technology Leadership

الولايات المتحدة

Concordia University Saint Paul

ديسمبر 2016

ديسمبر 2016

ماجستير، Business Administration

الولايات المتحدة

المعدل التراكمي (نقاط): 3.83 من 4

المعدل التراكمي (نقاط): 3.83 من 4

MBA

Concordia University-Sain Pail

ديسمبر 2016

ديسمبر 2016

ماجستير، Master of Business Administration (MBA)

الولايات المتحدة

UMM Al-Qura University

نوفمبر 2007

نوفمبر 2007

بكالوريوس، Computer Engineering

المملكة العربية السعودية

Umm Al-Qura University

يناير 2007

يناير 2007

بكالوريوس، Computer Engineering

المملكة العربية السعودية

Skills

Technical Support

Expert

Digital Manufacturing

Expert

3D Printing

Expert

CAD

Expert

Computer Maintenance

Expert

Sales

Expert

TECHNICAL SUPPORT

Expert

FEASIBILITY STUDIES

Expert

PLANNING

Expert

DIGITAL TRANSFORMATION

Expert

INFORMATION TECHNOLOGY

Expert

Management

Expert

Team Leadership

Expert

Business Development

Expert

Technology Management

Expert

Corporate Communication

Expert

Customer Service

Expert

Digital Manufacturing

Expert

Administration

Expert

Project Management

Expert

Microsoft Office

Expert

Technical Support

Expert

3D Printing

Expert

CAD

Expert

Computer Maintenance

Expert

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي
rayyanhafez.com
فيس بوك
فيس بوك
facebook.com/RayyanHH
انستغرام
انستغرام
instagram.com/rayyanhafez/

اللغات

الانجليزية

متمرّس

العربية

اللغة الأم

العضويات

PROJECT MANAGEMENT INSTITUTE

Student Membership

June 2018

التدريب و الشهادات

الشهادات
MakerBot Operator - Level 1
Jun 2018 - Jun 2021
ICDL 4.0
Mar 2009
SolidWorks Associate – Mechanical Design
Nov 2013
Computer Aided Design and Drafting
May 2013

الهوايات والاهتمامات

Digital Manufacturing

Interested in the integration of digital technologies within manufacturing processes, including automation, smart systems, and data-driven production. Focused on how digital transformation can enhance efficiency, quality, and scalability in modern industrial environments.

YouTube Content Creation & Livestreaming

Passionate about creating digital content through YouTube, including livestreaming and short-form videos. Experienced in planning, producing, and optimizing content for audience engagement, with a focus on consistency, storytelling, and leveraging analytics to improve reach and performance.

Tech Trends and Digital Transformation

Keen on following the latest technology trends and their impact on digital transformation. Interested in how organizations adopt new technologies to optimize operations, improve customer experiences, and stay competitive.

Gaming (Retro and Modern)

Interested in both retro and modern gaming, with a focus on understanding game design, user engagement, and digital entertainment trends. I also create gaming content and livestreams, combining entertainment with creativity.

Event Planning and Audience Engagement

Experienced in organizing and managing events, focusing on delivering engaging experiences for diverse audiences. Skilled in coordinating logistics, planning activities, and creating interactive environments that encourage participation and community building.

Tech Experimentation and Innovation

Passionate about testing new tools, systems, and ideas to find practical and creative solutions. I enjoy experimenting with modern technologies, including AI-driven applications, to enhance productivity and drive innovation.

Emerging Technologies

Actively interested in exploring and understanding emerging technologies such as artificial intelligence, automation, and digital platforms. I continuously follow innovations that have the potential to transform industries and improve business efficiency.