IT Advisor
Media Solutions FZ LLC
Total years of experience :13 years, 6 Months
During 4 years tenure in the UAE’s leading IT & Cloud Solutions provider, deployed in over 15 SMEs with multiple entities across the GCC, solely overseeing, advising and managing the IT function.
Group IT Manager (outsourced) - Rental Solutions and Services L.L.C - (March 2016 to Present)
Leading provider of temporary power and cooling solutions across the UAE, Qatar, Saudi Arabia, Oman, Bahrain and Madagascar.
Duties and Achievements
• Sole resource managing the Group IT function, reporting to the Managing Director
• Migrated on-premises exchange server to Exchange Online
• Implemented Hosted Security services to secure all the computers across the Group
• Defended the 2017 global malware wave “Wannacry”
• Server Upgrades, both Physical and Virtual with zero business impact
• Implemented Offsite Cloud based backup, Hosted Anti-Virus, Sharepoint and the Help Desk System
• Developing & maintaining the company IT Assets, software and databases
• Manage all IT projects and work with Project Managers on goal attainment • Procuring IT hardware, software and maintenance products & services.
• Design information architecture and documentation for security, business continuity and disaster recovery
• Managing internal & hosted firewalls, servers, switches and telephony
• Research, negotiate and prepare IT consulting contracts for third party applications
• Responsible for company IT security
• Forecasting any needed technical improvements
• Budgeting for and implementing any changes
• Installing Windows 7, Windows Server 2008 R2.
• Installing Various Applications Related To IT Educational Purposes.
• Installing Anti-Virus.
• Creating Student User Accounts and Passwords on Windows 7 and Windows Server 2008 R2.
• Troubleshooting The Various Issues Based On Hardware As Well As Applications.
• Upgrading Old Computers to Meet the High End Application Requirements.
• Ensuring the Performance Of All The Computers.
• Creating Daily Report of Solved Hardware and Application Problems to the IT Manager.
• Training Network+ Certification Students on Computer Hardware.
• Managing Wireless Routers, Providing the Users with Wireless Connectivity within the Premises.
• Responsible for creating Restrictions from Accessing Social Networking Websites.
• Creating Access Controls within Windows Operating System.