Network Technician II
Lumen
Total years of experience :0 years, 0 Months
Currently working in the Network Implementation Group to Optimize the Network for better routes and cost savings
•Working Experience of various transport types such as DS1s, DS3s, OC3 through OC192 and DWDM
•Working with Various Equipment such as ADVAs, Infinera, Alcatel 1830s, DCS, DMXs, Cisco Equipment, Huawei and Core Directors. Good working knowledge of TL1
•Working in a result driven environment and am currently a high performer at my role
Megapath
Supported Wholesale Partners, Direct End Users and FSTs with Ethernet Over
Configured Client routers with Static IP, Port Forwarding, 1-1 Natting
•Memorized a lot of protocols such as RDP, UDP and SMTP from troubleshooting ( Maybe use Performed troubleshooting protocols like RDP, UDP, and SMTP)
•Extensive knowledge of troubleshooting TCP/IP and Data/IP networks
•Extensive experience configuring customer network equipment and computer systems for connectivity, including IP addressing, DNS, MAC address cloning, and web browser settings and firewall
•Experienced in setting up user email accounts in MS Outlook 2003 and web hosting
•Troubleshot routers in NAT, LAN and WAN Environments
•Managed customer tickets in an efficient and professional manner using Remedy Systems