Bayt.com
razan bassah, Sales Rep

razan bassah

Sales Rep

Orange - Jordan

Location
Jordan - Amman
Education
Bachelor's degree, Communication Engineer
Experience
7 years, 2 Months

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Work Experience

Total years of experience :7 years, 2 Months

Sales Rep at Orange - Jordan
  • Jordan - Amman
  • My current job since September 2018
Call Center Agent at Samsung levant
  • Jordan - Amman
  • November 2016 to February 2017

call center agent included sales, maintanance and after sales management for (Home Appliances, AC, Printers and Mobiles ).
Manage the lines of communication between the levant of( Iraq, Lebanon, Syria and Jordan) with HQ in Korea .
Technical support, troubleshooting and handling VOCs cases .

technical support agent at zain jordan
  • Jordan - Amman
  • December 2015 to November 2016

Technical Support Department for ISP (Fiber, ADSL, 3G, 4G, WIMAX). It included customer service, Troubleshooting, pre-sale and after-sale servying, customer satisfaction, Handling Enterprise Data lines.

training at zain jordan
  • Jordan - Amman
  • September 2015 to November 2015

Education

Bachelor's degree, Communication Engineer
  • at Applied Science University
  • June 2014
High school or equivalent, science
  • at al-manarat private school
  • June 2006

Specialties & Skills

Customer Handling
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People Skills
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Teaching Skills
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Public Relations
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Engineering
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Strong numerical ability
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leadership
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Good listening and communication skills
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Languages

English
Expert

Memberships

نقابه المهندسين
  • 4/44448
  • January 2015

Training and Certifications

GSM and CDMA (Certificate)
Date Attended:
March 2013
renewable energy systems (Certificate)
Date Attended:
April 2015
Wimax and LTE (Certificate)
Date Attended:
April 2013
CCNA (Cisco Certified Network Associated) Course. (Certificate)
Date Attended:
November 2012
Microsoft Office Excel intermediate course. (Certificate)
Date Attended:
November 2015
Certified program for electrical engineers “ Building Installation’’ . from the Jordan Engineers Ass (Certificate)
Date Attended:
June 2014

Hobbies

  • Hiking \ Swimming