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Razwan Chaudary, Organisational Performance Advisor

Razwan Chaudary

Organisational Performance Advisor·Saudi Aramco

المملكة العربية السعودية

ماجستير, MBA Engineering Management

الخبرة العملية

مجموع سنوات الخبرة: 29 سنوات, 8 أشهر

Organisational Performance Advisor

يوليو 2015 - حتى الآن

Saudi Aramco

الشرقية، المملكة العربية السعودية

وجدت هذه الوظيفة عبر بيت.كوم

يوليو 2015 - حتى الآن

Key Projects

• Developed HR Competency Framework for entire Refining & NGL Operations
• Translated Corporate Strategy for Refining & NGL HR development to strengthen operational and customer service excellence
• Defined end to end integrated planning and workflow management processes
• Integrated the accelerated HR Digital strategy to improve effectiveness of manpower planning, acquisition, talent development, promotion and retention processes

• Optimized Product Control processes in collaboration with Ministry of Petroleum to safeguard reduce loss of feedstock via supply chain
• Streamlined internal & external critical correspondence and communication processes from CEO and Chairman’s Offices
• Optimized resource planning to establish and integrate Business Continuity within the Corporate Crisis Management Function for Aramco
• Optimization of turnaround time of outsourcing critical equipment and emergency upstream & downstream repairs
• Revised and re-introduced Lean Six Sigma Training across all Saudi Aramco Business Lines to promote a problem-solving and higher performance culture

• Optimized Business Process Management Systems (BPMS) to support end to end enterprise architectural governance, compliance and integration of ARIS framework
• Enhanced resource planning to establish and integrate Business Continuity within the Corporate Crisis Management Function
• Reviewed and implemented optimal Product Control processes to safeguard against risk of hydro-carbon feedstock loss via supply chain
• Reduced slow and non-moving inventory for Saudi Aramco’s Project Engineering Department by 7% delivering $549m cost reduction
• Reduced slow and non-moving inventory for Saudi Aramco’s Project Engineering Department by 7% delivering $549m cost reduction
• Increased radiation assessment reporting by 400% through work-flow optimization and resource training and development
• Reduced Mean Time Between Failures of Electrical Submersible Pumps (ESP) from 1 year to 3 years delivering a saving $11.3MM p.a.
• Reduced Cycle Time to reduce Quantitative Risk Assessment for High Integrity Pressure Protections Systems to deliver $78MM saving p.a.
• Increased inspection intervals of Gas Operation Emergency Shutdown systems from quarterly to annual whilst reducing defect failures $3MM p.a
• Trained refinery Engineering, maintenance and Operations team in effective problem solving techniques such as causal factor identification/ prioritization and root cause analysis to develop realistic solutions
مجال الشركة:
النفط والغاز
الدور الوظيفي:
الإدارة

Management Consultant

ديسمبر 2014 - يونيو 2015

Nationwide Building Society

لندن، المملكة المتحدة

ديسمبر 2014 - يونيو 2015

Key Projects:
• Established an end to end view of £400m procurement process optimisation of standard /non-standard software, hardware and managed services
(IBM, Accenture, Infosys, Logicalis and Tata Consulting Services, BT and ComputaCenter)
• Reviewed IT purchase request approvals, reconciliation controls to improve financial governance and reduce financial losses
• Streamlined IT financial reporting to enable KPI standardization to support effective financial forecasting and decision support
• Gap-analyse financial reporting to enable standardisation and align critical few measures to support effective financial forecasting and strategic management decision making
مجال الشركة:
البنوك
الدور الوظيفي:
استشارات

Business Change Management Consultant

يناير 2014 - ديسمبر 2014

Manheim Auctions

المملكة المتحدة

يناير 2014 - ديسمبر 2014

• £50m Supply chain and procurement optimization

• Identify outsourcing and cost efficiencies across central functions

• Senior stakeholder engagement to achieve ownership and accountability for revised process changes

• IT integration to achieve 100% invoice reconciliation for vehicle reconditioning programme
• Implement automatic business travel and expense management reporting for UK business (21 sites)
مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
استشارات

Management Consultant

يوليو 2013 - سبتمبر 2013

Nationwide Building Society

المملكة المتحدة

يوليو 2013 - سبتمبر 2013

• Investigated root cause analysis / problem management effectiveness and reporting to both internal and customer management teams - particularly impact upon Mortgage Service Operations technology (Avelo), underwriting / broker / branch networks

• Initial diagnostic of Incident Management and Problem Management functions to identify options to improve root cause analysis and service failures realised from legacy system migration onto SAP enterprise platforms

• Stakeholder engagement with 3rd parties (BT, Computacenter, Accenture, IBM), IT system application resolver groups (SAP migration, Change Release, Mortgage Service Operation) to undertake gap-analysis of Remedy and Service Now workflow management system capabilities

• Conducted business readiness reviews to ensure that services can be managed and supported in accordance in the service design frameworks

• Assessed the service protection team’s capability impact upon end to end enterprise network integrity against the ITIL framework

Specific Tasks/ Projects
• Identified 147 improvements and prioritising into immediate, short and medium term options involving voice of customer, people, process, technology and configuration

• Reviewed current maturity of target operating models to identify future state improvement options for ITIL and COBIT

• Audited on and off-shore vendor SLA and initial response times to achieve contractual KPIs

• Proposed mortgage life cycle lead time reduction from initial enquiry through to release of funds and completion
مجال الشركة:
البنوك
الدور الوظيفي:
استشارات

Management Consultant

فبراير 2013 - يوليو 2013

Your Choice Estate Agents

المملكة المتحدة

فبراير 2013 - يوليو 2013

• Reviewed business development process to improve sales, lettings and internal operational processes

• Rebranded, remarketed business development planning and CRM optimisation

• Introduced balance score-card performance metrics aligned to customer first service delivery
Specific Tasks/ Projects

• Increased lettings by 15% and sales by 10% per month

• Increased FTE capacity by 20%

• Aligned marketing campaigns to promote core business capabilities and key account customer profiling need
مجال الشركة:
العقارات
الدور الوظيفي:
استشارات

Lean Leader

سبتمبر 2011 - فبراير 2013

Royal Bank of Scotland

لندن، المملكة المتحدة

سبتمبر 2011 - فبراير 2013

• Re-aligned strategic planning process whilst integrating financial reporting activities to support IPO of Direct Line Insurance

• Improved Customer Lifetime Value and journey of existing customers (proposition development, attract, quote, buy, amend, claim / renew touch-points)

• Introduced faster pricing of risk by reviewing the real-time trading platform in collaboration with Risk Modeling, IT, Underwriting teams

• Mapped end to end customer journey across all Motor, Home, Rescue, Pet and Growth brand channels to prioritise up-sell and cross-sell opportunities and short, medium and long-term options

Specific Tasks/ Projects
• Enabled a strategic rather than financially led Personal Lines businesses whilst achieving monthly reporting instead of quarterly

• Increased multi product holding across brand, product category, channel from 1.3 on track vs. 3yr plan (approx. 950k policies)

• Trained and developed finance and non-finance teams in Lean management and designed and implemented a number of core suite of quantitative and qualitative tools for the Chief Operating Office linked to financial budgeting and operational planning and included:
➢ Investment portfolio plan - linked corporate strategy to business change activity to financial reporting
➢ Simplified Balance Score Card from 50 to 12 top down KPIs to assist in high level strategy plan creation
➢ Defined target operating model to express corporate ambition, worked with senior management and consultants
مجال الشركة:
البنوك
الدور الوظيفي:
الإدارة

Operational Excellence Leader

مارس 2010 - سبتمبر 2011

Covidien Inc.

المملكة المتحدة

مارس 2010 - سبتمبر 2011

• Translated Corporate Vision, Mission and Values to site and functional levels complete with site Goal Deployment metrics

• Led organisational strategic and operational change programme for the Global Skin Implant and Tissue Repair division against Shingo Operational Excellence framework.

• Developed and trained shop floor in problem solving techniques to support a high performance culture and raise O.E.E.

• Instituted initial cleaning inspections systems 5S and complemented with A3 problem-solving techniques and included cause/ effect analysis, 5W1H and Gap Analysis

Specific Tasks/ Projects
• Developed a 5 year LEAN plan integrated with autonomous maintenance strategies to benchmark against external business units

• Established current/ future state customer demand via Value Stream Maps and deliver 44% lead time reduction, 56% less inventory / 64% lower WIP

• Delivered excess of $4m OpEx savings against fiscal forecast via process simplification and statistical sampling reduction initiatives

• Led 4.5% reduced cost of production OpEx projects to realise operational efficiency

• Improved process yields from 65% to 81% by delivering problem solving training and establishing CI focus groups

• Revised and delivered supplier quality management programmes to deliver $1m annualised savings
مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
الإدارة

Product Development Manager

أغسطس 2007 - مارس 2010

Lloyd's Register Quality Assurance

برمنجهام، المملكة المتحدة

أغسطس 2007 - مارس 2010

• Enabled Lloyd’s Register to achieve global accreditation to deliver business continuity risk management services to global clients

• Strengthened organisational capability to improve business development, client retention and optimising service delivery with full validation sign-off, training plans and operational handover at regional and local business centre levels

• Developed e-learning training to delver Business Continuity & Corporate Governance for global base of auditors

• Performed feasibility studies to establish market opportunities, identify appropriate business models, ibusiness development entry strategies and generic sales and marketing collateral to allow customisation across 130 business centers worldwide

• Managed product lifecycle; including initial idea conception, developing feasibility studies, delivering detailed product specifications, developed business cases for the successful commercialization of new services



Specific Tasks/ Projects

• Global NPD development of projects such as Corporate Social Responsibility Report Assurance, Business Continuity certification (BS 25999), risk management and Business Assurance services -performed feasibility studies to establish market opportunities, identify market entry strategies and develop generic sales and marketing collateral to expedite implementation of service delivery

• Established global product / service delivery for risk based non-financial certification capability including e-Learning training
مجال الشركة:
خدمات الدعم التجاري
الدور الوظيفي:
الإدارة

Production Manager

مارس 2006 - أغسطس 2007

Excelcia

المملكة المتحدة

مارس 2006 - أغسطس 2007

• Translated Lean and Continuous Improvement techniques to offer businesses skills via Knowledge Transfer Partnerships

• Integrated academic research to define the context of organisational issues, prioritise potential improvement options and scope action-learning based projects.
Specific Tasks/ Projects

• Enabled the university to achieve £5m funding to promote Knowledge Transfer Partnership (KTP) programme via integrating an online e-learning business improvement manager’s toolkit

• Delivered quality management systems and business improvement training for Bradford University clients

• Customised and delivered problem-solving training workshops to Bradford University clients

• Developed action learning orientated 6 Sigma, Lean manufacturing, change-management courses to complement the Executive education curriculum
مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
الإدارة

Production Manager

أغسطس 2005 - أبريل 2006

British Sugar

المملكة المتحدة

أغسطس 2005 - أبريل 2006

• Scaled up £4m low calorie ‘Light-Sugar’ project

• Provided strong leadership to effect and drive change through the site, particularly with respect to focusing on delivering premier customer service, improving people and asset productivity via redefining site vision, mission and core values

• Reduced absenteeism from 20% to 9% within 5 months and eliminated contract labour overspend of £80k per month

• Introduced Total Productive Maintenance systems, continuous improvement and training across all production areas

• Raised quality, efficiency and performance by establishing OEE to improve operational efficiency and drive improvements across all manufacturing units

• Established Lean manufacturing systems - visual controls, 5S, TPM, continuous improvement frameworks, asset champions, etc.

• Delivered continuous improvement change management projects totaling £450K savings within 8 months

• 30% operational efficiency across plant within 4 months via establishing asset champions, integrating local continuous improvement teams across all production lines

• Achieved highest ISO 9001 Lloyds quality audit score within ABF Group by allocating responsibility for quality across all production areas

• Raised schedule adherence from 82% to 99% through integrating preventative and autonomous maintenance systems and training asset champions to introduce standard operating procedures across all production lines.
مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
الإدارة

Process Development Manager

مارس 2002 - أغسطس 2005

Matthews Foods

المملكة المتحدة

مارس 2002 - أغسطس 2005

• Strengthened innovation capability and organisational flexibility for own-label and branded products

• Implemented LEAN methodology in manufacturing areas, improved production schedules, and process planning

• Increased user interface knowledge of manufacturing system SPC analytics within functional staff to improve product quality

• Developed e-learning blended training for packaging line and blending / process operatives to improve operational performance and quality

• Cascaded basic problem-solving training to packaging and process operatives to empower data-driven decision making and improve quality output

• Improved operational performance, product quality and manufacturing by introducing FLOW, Kaizen, SPC and Six Sigma

• Completed value stream mapping, promoted cGMP practices to support BRC / HACCP auditing and compliance

• Developed Total Productive Maintenance / operational tools to determine and optimise asset utilisation

• Skill profiled production operatives to promote operational learning and competency development

• Raised focus on task analysis, line balancing, identification and elimination sources of waste to optimise throughput

Specific Tasks/ Projects
• Developed and commissioned packaging equipment and operating specifications for Fellippo Berio Olive; project value £1m

• Successfully implemented alternative oil recipe formulations to deliver cost benefit of £360k p.a

• Installed / commissioned packaging technology to provide process flexibility / production efficiencies > £250k

• Designed and implemented comprehensive Process Operative training and development plans

• Implemented a Siemens WinTPM Maintenance Management System

• Harmonised ancillary items, manufacturing processes and developed list of preferred suppliers to improve operational effectiveness

• Following skills gap analysis developed training plans in line with job grade / pay criteria for functional staff
مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
الإدارة

Project Manager

فبراير 2001 - يناير 2002

Victrex

المملكة المتحدة

فبراير 2001 - يناير 2002

• Provision of technical support to in-house Process Design Team

• Audited 3rd Party Civil, Electrical & Mechanical Contractors

• Rated equipment vendors, design & construction companies; and liaised with external environmental and HSE agencies

Specific Tasks/ Projects
• Developed front-end engineering design study for a £35m manufacturing and warehousing facility

• Improved bio-medical PEEK polymer quality to achieve FDA compliance

• Audited 3rd parties for assessment to award procurement and build contract of manufacturing and warehousing facility

• Up-rated manufacturing capacity by 10%

• Developed a Contractor Management System; to ensure safe design, build and commissioning of capital investment projects

• Integrated 7000m2 ex. Astra Zeneca process and storage facility within site; Project value: £0.8m;
مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
الإدارة

Process Development Manager

يوليو 1998 - أغسطس 2001

Unilever

المملكة المتحدة

يوليو 1998 - أغسطس 2001

• Streamlined the innovation process for all liquids, powders, washing gels and tablet-based products

• Scaled up all innovation projects from lab-scale to Main-plant

• Cross-transferred cGMP, hygienic process design and clean-room type manufacturing practices across manufacturing units

• Introduced TPM and multi-skilled plant operatives to reduce innovation development time to market

• Undertook operational efficiency initiatives to strengthen innovation capability and global manufacturing agility

• Provided technical support to UK & European Manufacturing sites



Specific Tasks/ Projects

• Reduced active ingredient costs of £5m / year through process development and validation programme

• R&D and scale-up costs by £1m / year

• Increased asset utilisation by 33%

• Developed short & long-term recommendations resulting in 30% increase in manufacturing efficiencies
مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
الإدارة

Process Development Manager

يوليو 1996 - يوليو 1998

Unilever

المملكة المتحدة

يوليو 1996 - يوليو 1998

Responsible for scaling-up and implementing health and personal care category projects - liquid, gel, tablet, powder technology for the UK & European manufacturing sites


Specific Tasks/ Projects

• Audited manufacturing plants to deliver operational improvements: increase main-plant efficiency by 10%

• Designed and installed new multi-purpose liquid processing facility within pilot plant to reduce outsourcing to Unilever Research Laboratories
مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
الإدارة

التعليم

University of Bradford

يوليو 2006

يوليو 2006

ماجستير، MBA Engineering Management

المملكة المتحدة

المعدل التراكمي (نسبة مئوية): 100%

المعدل التراكمي (نسبة مئوية): 100%

University of Bradford

يوليو 1996

يوليو 1996

بكالوريوس، Chemical Engineering

المملكة المتحدة

Skills

Chemical Engineering

Expert

Management Consulting

Expert

Oil

Expert

Project Management

Expert

Six Sigma

Expert

Change Management

Expert

Value Stream Mapping

Expert

Stakeholder Engagement

Expert

Visio

Expert

Lean Six Sigma

Expert

Problem Solving

Expert

Operational Excellence

Expert

Project & Risk Management

Expert

Chemical Engineering

Expert

Management Consulting

Expert

Oil

Expert

Project Management

Expert

Six Sigma

Expert

اللغات

الانجليزية

اللغة الأم

الأوردو

اللغة الأم

العربية

مبتدئ

التدريب و الشهادات

الشهادات
Lean Six Sigma Black Belt
Jul 2007
التدريب
Risk Management
Harrington and Juran Institute
Jul 2007
Project Management
Harrington and Juran Institute
Jun 2007