Senior Officer Customer Service
Bupa Arabia For Medical Insurance
مجموع سنوات الخبرة :8 years, 2 أشهر
- My Duties Involved :
• Dealing With Member Inquires From Front Line.
• Dealing With Medical Pre-Authorisation Requests.
• Handling Reimbursement Claims.
• Handling Angry Members Cases.
• Handling VIP Members Cases.
• Service Evaluation Feedback.
• Customer Care Support.
• Membership Department Support.
• Train New Hired Customer Service Agents.
• Assistant Manager For Customer Service Department When Its Required.
- My Duties Involved :
• Dealing With Communication Providers.
• Signing Contracts With Smart Phones Companies.
• Business Development.
• Store Manager.
My Duties Involved Events Scheduling.
My Duties Involved IT Support & Creating New Projects Servers.