Renata Castro,  Sales Manager at one of the Franchises

Renata Castro

Sales Manager at one of the Franchises

Travelmate Intercâmbio e Turismo (Exchange/Travel Agency)

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Business and Marketing
Expérience
18 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 6 Mois

Sales Manager at one of the Franchises à Travelmate Intercâmbio e Turismo (Exchange/Travel Agency)
  • Brésil - São Paulo
  • Je travaille ici depuis août 2018

(Working remotely nowadays)
· Responsible for selling exchange programs abroad, such as language courses,
graduations, certificates and diplomas, work programs and also touristic trips,
including airline tickets, travel insurances, visas, etc;
· Responsible for the marketing and commercial area of the franchise, including
the hunting and management of partner companies, negotiations with them,
participation in events, fairs and follow up;
· 100% consultative sales, understanding the client´s needs, motivations and
profile and linking that with the right destination and school.

Business Developer à DC English Institute
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis février 2023

Responsible for hunting new partnerships with international education agencies in Brazil and Portugal;

Trainings, presentations and explanations of Dubai and the school;

Selling English courses B2B and B2C;

Customer support.

Sales Manager at Sao Paulo Office à Canada Intercambio (Exchange/Travel Agency)
  • Brésil - São Paulo
  • septembre 2017 à juillet 2018

· Responsible for managing and training a team of 6 employees;
· Searching and interviewing new employees;
· Improvement of agency’s procedures, considering the employee’s day by
day and also the way of serving the clients;
· Monthly sales and products trainings;
· Responsible for selling exchange programs abroad, such as language courses,
graduations, certificates and diplomas, work programs and also touristic trips,
including airline tickets, travel insurances, visas, etc;
· Responsible for the marketing and commercial area of the franchise, including
the hunting and management of partner companies, negotiations, prospections of
clients, digital media, participation in events, fairs and follow up;
· 25% growth of the franchise during my period over there.

Consultant/ Head Hunter à Page Personnel (Same group as Michael Page)
  • Brésil - São Paulo
  • juillet 2016 à juillet 2017

Responsible for recruiting professionals for positions in Sales B2B, B2C, Marketing and Retail segments;
. Contact and prospection of potential clients.

Head Waitress à The Hangout Latino Restaurant
  • Émirats Arabes Unis - Dubaï
  • août 2015 à avril 2016

· Staff training;
· Responsible for all the waiting team when the manager was not around;
· Taking orders, registering them in the system and serving;
· Also responsible for the cashier and deliveries.

Partner/Owner of one of the Franchises à Travelmate Intercâmbio (Exchange/Travel Agency)
  • Brésil - São Paulo
  • novembre 2011 à août 2015

. Same responsibilities as nowadays;
. Winner of best Travelmate´s franchise for three years in a row;
. Training and management of the consultants.

Exchange and Travel Senior Consultant à STB- Student Travel Bureau - International Education Agency
  • Brésil - São Paulo
  • mars 2010 à novembre 2011

Responsible for selling exchange programs abroad, such as language courses, graduations,
certificates and diplomas, work programs and also touristic trips, including airline tickets,
travel insurances, etc;
Prizes for great sales performance: Trips to USA and Europe

Cashier à Six Flags Great Adventure
  • Etats Unis - New Jersey
  • mai 2009 à novembre 2009

· Taking orders, registering them in the system and serving;
· Making pizza.
(It was an exchange program, so it was supposed to last only 6 months)

Exchange and Travel Senior Consultant à STB-Student Travel Bureau
  • Brésil - São Paulo
  • mai 2005 à mai 2009

Responsible for selling exchange programs abroad, such as language courses, graduations,
certificates and diplomas, work programs and also touristic trips, including airline tickets,
travel insurances, etc;
Prizes for great sales performance: Trips to Chile, Egypt and Morocco

Éducation

Diplôme, Business and Marketing
  • à Intrax International Institute
  • février 2010
Baccalauréat, Tourism Administration
  • à Anhembi Morumbi University
  • décembre 2008

Specialties & Skills

Customer Service
Hospitality
Travel Services
CUSTOMER RELATIONS
MARKETING
NEGOTIATION
STAFF TRAINING
MICROSOFT OFFICE
RECRUITING
MANAGEMENT

Profils Sociaux

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Langues

Anglais
Expert
Portugais
Expert
Espagnol
Moyen