Rebecca Lee

Personal Assistant to the CEO and 2 Directors

Achievements and responsibilities:
•Reorganised the meeting booking process, implementing an online system which all staff can access, leading to reduced diary conflicts for the 3 directors. I also manage the conference room diary for the whole of Anchor so I am the go to person for booking meetings
•Devised and implemented a new filing and indexing system for files, resulting in greater ease of access and a more time-efficient process
•Helped provide a safer workplace by cataloging and dispatching health and safety information and posters for the whole company
•Diary management, typing correspondence and documents, creating presentations and creating meeting minutes for highly confidential and sensitive information.
•Minuting meetings with a typing speed of 90 words per minute
•Any administration task within the office (for the fostering team or for the directors)
•Presenting a professional and friendly first impression of the firm to all visitors and clients
•Managing incoming phone calls and mail
•Organising stationery orders and liaising with suppliers to meet business requests
•Also assumed the role of fire/health and safety officer for the entire office staff
•Maintaining and organising the company filing system
•Answering incoming calls
•Typing all necessary documents and correspondence as required
•Printing any supplementary notes as required
•Running professional errands as well as personal errands for any of the 3 directors
•Booking any travel arrangements for the CEO and 2 directors as well as for the fostering manager which includes transport as well as sleeping arrangements like booking hotels etc..

New Look, Chatham, Kent
Sales Assistant

Customer Service
Communication Skills
Working independently and as part of a team
Flexibility
Time management
Serving and advising customers
Taking payment
Helping customers to find the goods they want Advising on stock amounts
Giving information on products and prices
Displaying goods in an attractive way
Arranging window displays
Promoting special offers and store cards
Ordering goods
Handling complaints or passing them on to a manager