Assistant IT Manager
WTE Wassertechnik GmbH
Total years of experience :11 years, 7 Months
Strengthening the IT infrastructure On-Premise and Cloud services through to
implementing and Managing the internal & hosted network infrastructure
including: firewalls, servers, switches, routers, AVAYA PBX-VoIP, MS 365
exchange admin center, Azure Administrator, deploy iTop system-ITSM
opensource, MDM, VEEAM backup and replication,
• Responsible for hardware and software installation, maintenance and repair.
• Performing routine audits of systems and software.
• Manage the IT budgets and expenditure on hardware and software.
• Developing & maintaining the company IT systems, software and databases.
• Recommending and implementing improvements and efficiencies.
• Having excellent time management, confidentiality & communication skills.
• Management of server software and associated backup & Replication routines.
• To evaluate, test, advise, train and support I.T. related projects.
• Procurement of IT hardware, software and maintenance products & services.
• Responsible for the recruitment and training of new staff.
• Maintaining documentation of changes regarding users, functions & systems
Job Description: IT Administrator.
• Install, secure, troubleshoot, Backup, administer Microsoft Windows Server OS (2003-2008-2012-2016-2019) with all required server roles & DHCP and DNS on assigned servers, Microsoft Azure & Microsoft 365.
* Administer, manage users and group upgrade Microsoft active directory and
create group policy.
* Backup E-mail’s “Gmvault Gmail”.
* Administer, manage, and create policy ESET endpoint antivirus management console.
* Backup, mange firewall PFsense port recreation IP to MAC Address etc...
* Administer, configure the user’s cards with devices attendance system
(BioStar).
* Install and configure Hyper-V from Server Manager and Create a Virtual
Machine in VMware Workstation Pro, VM VirtualBox
* Configure Switches, Routers, troubleshoot, Connect new cable from batch
banal to racks in data center
* Handle and respond to the customer service calls and assist customer users
in resolving their day-to-day problems reported.
* Configured outlook and troubleshooting and configure E-mail on all
smart phone
* Install all OS windows 7, 8, 10 and Linux Mint, Debian, Ubuntu and Software,
* Installation new Sarver’s HW in rack
* Dally check on UPSs & UPSs battery & fire system & water pump & ACs
* Support and troubleshooting and configure network printer, local
printer, photocopy machine Digital sender and local scanner and projector.
Al- DIYAR United Company (DUC) out sourcing Project in KPC Kuwait Petroleum Corporation, From \{5-2014\} to NOW
Job Description: IT System Engineering
* Configured outlook and troubleshooting
* Support, install these software and simple trouble shooting (oracle - Bunker - Tap System).
* Connect Projector with PC and Laptop and troubleshooting for projector.
* Install remotely windows operating systems Software and applications.
* Support and troubleshooting network printer, local printer, photocopy machine Digital sender and local scanner).
* Support and troubleshooting Hardware systems.
* Provided support in troubleshooting of Network, Internet and Intranet
* Resolve Help Desk tickets as assigned.
* Perform other duties as requested by management.
* create images by Virtual Machine
* Install, secure, maintain, troubleshoot, administer and upgrade Microsoft Windows Server operating systems (2003-2008-2012) with all required server roles on assigned servers.
* Install, secure, maintain, troubleshoot, administer, manage users and upgrade Microsoft Active Directory.
* Install, secure, maintain, troubleshoot, administer, and manage DHCP and DNS.
* Install, secure, maintain, troubleshoot, administer, manage users and upgrade other enterprise applications and systems as assigned.
* complete other duties as assigned by the Director of ITS Enterprise Information Systems.
* Assist in trouble shooting, hardware fixing, software operating fixing and network related problems.
* configure Switch, Router and troubleshoot.
* Learn how to, and perform deployment of new software upgrades and patches as per customers management instructions
* Handle and respond to the customer service calls and assist customer users in resolving their day to day problems reported.
* Perform preventive maintenance to the customer’s hardware as per the customer’s policy and report all problems and activities to the customer’s management.
• the strongest real estate marketing companies inside Kuwait. As a member of the team my core functions were as follows: sales- customer service- training and qualifying of new sales people -after sales services.
• Exhibitions and Participations:
• I have participated in more than 70 local and international real estate exhibitions such as, Cityscape Qatar, , Jordan, Egypt, and the local Real Estate & Investment Exhibition in Mushrif and all the exhibitions that were held at the Regency Hotel, Jumeirah, Al Raya, Sheraton, Crown Plaza and the company's own exhibits..
• Marketing expertise:
projects and countries that I have marketed are as follow:
• Britain (agricultural land-villas and apartments-student units) it is the main business of our company which owns the lands and has qualified staff with great experiences investing in Britain.
• Jordan (residential lands in the economic free zone in northern Jordan) The company bought the lands and we resold them in Kuwait and the GCC area.
• Egypt (Apartments and tourist projects in Sharm el-Sheikh and Hurghada and Cairo)
• Turkey (Apartments in Istanbul)
Bachelor's Degree major in (IT) management information systems.
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