Maher Hammad, Assistant IT Manager

Maher Hammad

Assistant IT Manager

WTE Wassertechnik GmbH

Location
Kuwait - Hawali
Education
Bachelor's degree, Management Information Systems
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

Assistant IT Manager at WTE Wassertechnik GmbH
  • Kuwait - Al Kuwait
  • My current job since October 2019

Strengthening the IT infrastructure On-Premise and Cloud services through to
implementing and Managing the internal & hosted network infrastructure
including: firewalls, servers, switches, routers, AVAYA PBX-VoIP, MS 365
exchange admin center, Azure Administrator, deploy iTop system-ITSM
opensource, MDM, VEEAM backup and replication,
• Responsible for hardware and software installation, maintenance and repair.
• Performing routine audits of systems and software.
• Manage the IT budgets and expenditure on hardware and software.
• Developing & maintaining the company IT systems, software and databases.
• Recommending and implementing improvements and efficiencies.
• Having excellent time management, confidentiality & communication skills.
• Management of server software and associated backup & Replication routines.
• To evaluate, test, advise, train and support I.T. related projects.
• Procurement of IT hardware, software and maintenance products & services.
• Responsible for the recruitment and training of new staff.
• Maintaining documentation of changes regarding users, functions & systems

IT Administrator at Bonline
  • Kuwait
  • My current job since July 2016

Job Description: IT Administrator.
• Install, secure, troubleshoot, Backup, administer Microsoft Windows Server OS (2003-2008-2012-2016-2019) with all required server roles & DHCP and DNS on assigned servers, Microsoft Azure & Microsoft 365.

* Administer, manage users and group upgrade Microsoft active directory and
create group policy.

* Backup E-mail’s “Gmvault Gmail”.

* Administer, manage, and create policy ESET endpoint antivirus management console.
* Backup, mange firewall PFsense port recreation IP to MAC Address etc...
* Administer, configure the user’s cards with devices attendance system
(BioStar).
* Install and configure Hyper-V from Server Manager and Create a Virtual
Machine in VMware Workstation Pro, VM VirtualBox
* Configure Switches, Routers, troubleshoot, Connect new cable from batch
banal to racks in data center
* Handle and respond to the customer service calls and assist customer users
in resolving their day-to-day problems reported.
* Configured outlook and troubleshooting and configure E-mail on all
smart phone
* Install all OS windows 7, 8, 10 and Linux Mint, Debian, Ubuntu and Software,

* Installation new Sarver’s HW in rack
* Dally check on UPSs & UPSs battery & fire system & water pump & ACs
* Support and troubleshooting and configure network printer, local
printer, photocopy machine Digital sender and local scanner and projector.

Support Engineer at Diyar United Trading & Contracting Company
  • Kuwait - Al Kuwait
  • My current job since May 2014

Al- DIYAR United Company (DUC) out sourcing Project in KPC Kuwait Petroleum Corporation, From \{5-2014\} to NOW
Job Description: IT System Engineering
* Configured outlook and troubleshooting
* Support, install these software and simple trouble shooting (oracle - Bunker - Tap System).
* Connect Projector with PC and Laptop and troubleshooting for projector.
* Install remotely windows operating systems Software and applications.
* Support and troubleshooting network printer, local printer, photocopy machine Digital sender and local scanner).
* Support and troubleshooting Hardware systems.
* Provided support in troubleshooting of Network, Internet and Intranet
* Resolve Help Desk tickets as assigned.
* Perform other duties as requested by management.
* create images by Virtual Machine
* Install, secure, maintain, troubleshoot, administer and upgrade Microsoft Windows Server operating systems (2003-2008-2012) with all required server roles on assigned servers.
* Install, secure, maintain, troubleshoot, administer, manage users and upgrade Microsoft Active Directory.
* Install, secure, maintain, troubleshoot, administer, and manage DHCP and DNS.
* Install, secure, maintain, troubleshoot, administer, manage users and upgrade other enterprise applications and systems as assigned.
* complete other duties as assigned by the Director of ITS Enterprise Information Systems.
* Assist in trouble shooting, hardware fixing, software operating fixing and network related problems.
* configure Switch, Router and troubleshoot.
* Learn how to, and perform deployment of new software upgrades and patches as per customers management instructions
* Handle and respond to the customer service calls and assist customer users in resolving their day to day problems reported.
* Perform preventive maintenance to the customer’s hardware as per the customer’s policy and report all problems and activities to the customer’s management.

Sales Consultant at Top Real Estate Group
  • Kuwait - Al Kuwait
  • September 2012 to May 2014

• the strongest real estate marketing companies inside Kuwait. As a member of the team my core functions were as follows: sales- customer service- training and qualifying of new sales people -after sales services.

• Exhibitions and Participations:


• I have participated in more than 70 local and international real estate exhibitions such as, Cityscape Qatar, , Jordan, Egypt, and the local Real Estate & Investment Exhibition in Mushrif and all the exhibitions that were held at the Regency Hotel, Jumeirah, Al Raya, Sheraton, Crown Plaza and the company's own exhibits..

• Marketing expertise:
projects and countries that I have marketed are as follow:

• Britain (agricultural land-villas and apartments-student units) it is the main business of our company which owns the lands and has qualified staff with great experiences investing in Britain.

• Jordan (residential lands in the economic free zone in northern Jordan) The company bought the lands and we resold them in Kuwait and the GCC area.

• Egypt (Apartments and tourist projects in Sharm el-Sheikh and Hurghada and Cairo)

• Turkey (Apartments in Istanbul)

Education

Bachelor's degree, Management Information Systems
  • at Alzaytoonah University
  • June 2011

Bachelor's Degree major in (IT) management information systems.

Specialties & Skills

Marketing
Sales skills
Computer Hardware Troubleshooting
Hardware 2FSoftware Installation
Storage Hardware
Time management skills
Strong communication skills and co-ordination capabilities.
Time management skills
good communication skills gained through my experience as Sales Consultant
Planning and organizing and eagerness to learn.
Stress tolerance and motivate the team
Excellent written and verbal communication skills
Office Administration
Windows Network Administration
Science
Administration
Management
IT Management
IT Project Management
Project Management
Installation
System Maintenance
Systems Management
Windows Server
Computer Hardware Troubleshooting
Web Development
System Administration
Marketing
Operating Systems

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Microsoft Azure Administrator Associate (Certificate)
Date Attended:
February 2022
Microsoft Certified: Azure Fundamentals (Certificate)
Date Attended:
October 2021
➢ MCSE Windows server 2012 (Certificate)
MCSA Windows server 2012 (Certificate)
➢ CCNA (course attendance) (Certificate)
➢ ITIL foundation v3 (Certificate)
150 ساعه تدريب (Certificate)
Date Attended:
March 2011
Valid Until:
June 2011

Hobbies

  • football