Reda Naas

IT Helpdesk & Support Supervisor at Egyptian Cement Company

• Egypt
• My current job since March 2000

-Acting As Team leader & Supervise subordinate,
-Creates PR
-Review P.Rs for new stuff with purchasing department,
-Responsible for PCs inventory, Toners & Inks (consumables).
-Responsible for Maintenance for all types of Hardware ( Printers, Monitors & PCs).
-Responsible for Network installation, Maintenance & Troubleshooting.
-Responsible for implement and deployment S/W ( Ghost server & SMS).
-Responsible for securing data & Client
-Responsible for creating an image by using Ghost cast server for all type of PCs to reduce the time of installation PCs .
-Responsible for Creating & keeping all documents.
-Technical support for PCs, Printers, Network & All types of Hardware & Software.
-Installing all operating systems such as ( Windows 98, NT 4 Workstation, 2000 Pro., 2000 Server, Windows XP & Windows 2003 Server ).
-Installing MS Office suite such as (MS Office 97, 2000, 2003, XP & 2007).
-Installing & support oracle applications,
- Troubleshooting all applications & all types of PCs & Printers,