رضا احمد محمود محمد, assistant manger

رضا احمد محمود محمد

assistant manger

spring tours

البلد
مصر - الغردقة
التعليم
بكالوريوس, touristic studies
الخبرات
16 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 10 أشهر

assistant manger في spring tours
  • مصر - الغردقة
  • أشغل هذه الوظيفة منذ يوليو 2007

COVER LETTER


Reda Ahmed Mahmoud Mohamed
El-Minia - DayrMawas
Mob: 00201274994719
E-mail:

Operation staff

Dear Sir\Ms.,

Reference to the mentioned subject, kindly find below my CV cover letter & the body is attached.

With a Bachelor of Tourism and Hotels-Touristic Studies Dep. May, 2006.and nearly 06 years of
Working experience as a Tour Leader. Throughout the field of professional communication in tourism
Field and nearly 02 years in operation Department in the same field in addition of dealing with different suppliers at the excursion department. Beside that dealing with computer and the internet, and finally my educational background of the English language .I'm confident of my ability to do excellent work as
a member in your great organization.

Spring Tours Egypt 1- AS OPERATION SATFF (JAN 2014- Present)
* Working as assistant Operation Manger.
* Handling all Departure & Arrival and Excursions lists.
* Following up with the Staff & Dealing with Suppliers.
* Deal with problems which are concerns to the Dep- Arrival and excursion
* Deal with the problems which is concerns the clients.
* In charge of Hotels Reservation/Confirmation with the Resorts (Branch Operation)
2- AS ENGLISH TOUR LEADER (OCT 2011-DEC 2013)
*Joining the guests at all excursions (Safari -Mahmya-Luxor -Cairo-City Tour……)
*Resorts & Hotels Rep - Welcome Meeting & Cover the visiting times
*Dealing with the problems which is concern the clients
*Record all the reports (sales. Arrival & departure and weekly reports etc…)
National Travel Service * As English Tour Leader (April2010-September2011)
*Transfer Rep (doing transfers from & to the airport).
* Doing all excursions such as(Safari -Mahmya-Luxor -Cairo-City Tour, etc……)
High Way Travel *As English Tour Leader (Juli2008 - March 2010)
*Transfer Rep (doing transfers from &to the airport).
*Doing all the excursions.
* Resorts & Hotels Rep - Welcome Meeting & Cover the visiting time.
Golden Five City Hotel *As Telephone operator ( JUL 2007 - Jun 2008)
*Take the payments, exchange foreign currency
* Directing in-coming calls
*Assisting guests to make external calls.







CERTIFICATE 2015

الخلفية التعليمية

بكالوريوس, touristic studies
  • في faculty of tourism and hotels
  • يونيو 2006

Specialties & Skills

Tourism
Movement
Management
Event Sales
Customer Service
manggment
ادارة قسم العمليات

اللغات

الانجليزية
متمرّس
الالمانية
مبتدئ
الروسية
مبتدئ

التدريب و الشهادات

موظف تسكين (تدريب)
معهد التدريب:
قرية جرين الساحل الشمالى
تاريخ الدورة:
June 2004

الهوايات

  • الادارة
    ادارة قسم الحركة باحدى شركات السياحة بمصر