Reda Grace Casabuena

• Confidently coordinate all membership administrative duties and organize all related materials, member’s activities required and coordinate with the Asst. Resort & Leisure Manager.
• Provide supervision to the poolside, health club, beach and tennis court and ensure safety of users and staff by following
• Promote enthusiastically all classes, activities, retail sales & services that are offered in the Recreation department.
• To coordinate with the Recreation Supervisor, supervisors & staff in ensuring that all Recreation department safety procedures, rules and regulations are strictly observed by all Guests & Members.
• Be fully aware & conversant of all Recreation Department rules & Regulations.
• Encourage retail product sales, supervise the maintenance of stock control & tidiness in the pro shop and show cases as required.

* Conducts shift briefings to ensure hotel activities and operational requirements are known *Doing all the weekly schedule of the staff and monthly sales reports *Conducting Reception SOP training and updating staff training file * To ensure the Health Club area is up to the highest standards of cleanliness at all times. Paying particular attention to the changing rooms, gymnasium and squash courts. *Checking all the emails and reply immediately * Performs administrative tasks and resolve all outstanding issues * Reporting all accidents, dangerous occurrences or hazards no matter how minor, to the Asst. Manager or Manager. * Responsible for creating and implementing of all Standard Operating Procedures, beginning With a complete membership structure

February 19, 2013- present Health Club Receptionist
Intercontinental Hotel
Doha, Qatar
Job Description

*Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.
*Contributes to team effort by accomplishing related results as needed.
*Administer all reservations, cancellation and no-shows, in line with company policy.

February 12-March 07, 2013 Cross Training in Recreation as Receptionist
Intercontinental Hotel Doha Qatar

June 09, 2011-February 18, 2013 Health Club Attendant
Intercontinental Hotel
Doha Qatar

November 13, 2008-May 15, 2009 TRAINEE
Sea Wind Beach Resort
Boracay Malay Island Philippines

February18-21, 2007 APEX (Apprenticeship by Experience Program)
Covering Hotel Operation in Service Vessel, Familiarization in Basic Safety on Board Superferry19&5

April 03, 2007- May 15, 2007 OJT
Four Season Hotel
Iloilo City Philippines


TRAININGS AND SEMINARS ATTENDED: