Senior Partnership Manager
AXA Cooperative INSURANCE Company
Total des années d'expérience :16 years, 0 Mois
sales techniques, key account management at a very senior level (Board members of AXA partners)
- defining the country’s Development strategy for Bancassurance and Partnerships. This strategy covers Distribution through the design of the incentive schemes as well as Product Mix
- relevant products are built or adapted to support this strategy
- leads the relationship with the existing partners and leads the negotiation with potential new partner
managing tele sales team, provide prospect sources, make sure that the team work smoothly within the plan and acheiving the target
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consultation services in collaboration with Int Castle Co to establish the contact center environment on UMA (universal motors ) contains (integrate the collection system to karidge,
, connect the collection systems to the Central, Customize the applications and the reports, call center training,
Employment and training, Follow-up for six months to verify the workflow and accurate implementation of the processing by UMA staff and management a comprehensive system maintenance )
As contact center Manager you will be responsible for the overall contact centres performance and people management. You will manage stakeholder relationships with administration; collection and field based teams ensuring effective outcomes are delivered. You will motivate teams under management to deliver exceptional performance by providing inspirational leadership.
To supervise the day-to-day operation of a team of telesales agents by providing leadership and motivation. You will deliver targeted results by optimally assigning allocated resources to ensure effective completion of allocated workloads, whilst continuously looking for ways to improve service to customers and team performance.(Sama airlines project)
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