Retail Manager
Living In Interiors
Total years of experience :24 years, 11 Months
• Managed 3 core departments of the Retail Department which are Warehouse, Logistics & Showrooms.
+ Established a new showroom dedicated for accessories only, outside company premises drawing more traffic & generating more sales .
+ Managed 3 showrooms teams & achieved sales growth 200% in 2015 & 35% in 2016 with a net sales of $1.9M.
+ Achieved individual sales for a new showroom with net $152k in first 6 months & reached a growth of 200% with net sales around $400k in second year .
+ Managed purchase portfolio of brands for the amount of $800k-1M annually.
+ Added new customers to company VIP list.
+ Researched and assisted Chairman with tactical, furniture related, decisions that impacted decisions of which suppliers to deal with in terms of prices & terms of payment.
+ Negotiated contract terms with international brands & succeeded in signing with the required terms .
+ Represented the company with VIP clients and introduced the company to foreign suppliers.
+ Managed the design process of the showroom renovations with assistance of International brands & chose the suitable display for materials to meet our clients’ needs & introduce new concepts to the market.
+ Managed the production of LII advertorial magazine & acted as Assistant Editor in Chief .
+ Introduced an inventory system for furniture which saved a lot of time & increased the sales of hidden pieces.
+ Communicated successfully internally with other department heads & built a good & supportive relationship that many colleagues confided in me with work problems that I was able to help them solve it.
Responsibilities:
• + Organizing & centralizing the supply cycle to link all factory, warehouse & logistics departments to meet market needs.
+ Created a strategy, formats & system for quotations & pos which increased the accuracy of materials & prevented problems which reflected on the delivery times.
+ Prepared accurate MRP to control supply, cash flow & meet market needs on time.
+ Created a new company image & introduced an internal policy regarding dress code for employees as well as a uniform for factories & delivery workers.
+ Established a whole new office with a corporate image & brand identity.
+ Introduced an IT network & enforced use of emails for internal communications.
Responsibilities:
• + Initiated & managed the process to win the International Property Award -Interior Design Private Residence. It is an award to the company to be recognized internationally which increased projects .
+ Resourced new suppliers with better payment terms & delivery dates which saved more money for the company.
+ Introduced new materials which served certain designs & decreased delivery time.
+ Coordinated remotely the implementation of a new showroom in Doha & acted as a focal point between the project manager in LI Doha & the brand in the US & France.
+ Managed the fitting out of one apartment 4 bedrooms of around 400m2 in Beirut in 3 days including wall-paper installations, furniture, lighting, carpets & accessories and achieved client’s satisfaction.
+ Presented the company in international fairs in Europe, US & China.
+ Trained not less than 15 new employees throughout the years in most of relevant departments.
Responsibilities:
• Align with departments on budgets.
• Coordinate jobs & work flow to prevent problems of timing, quality & cost from occurring.
• Ensuring work is completed according to deadlines.
• Circulate work between Account Management & Creative Team.
• Make quotations & follow up on suppliers' invoices in addition to handling all problems that might appear with the suppliers.
• Daily update of job status reports .
Projects Manager
Responsibilities:
• Managed a diversity of projects varying between residential, corporate & governmental .
+ Handled creatively previously financially failed projects & was able to reach client satisfaction with turning the loss into profit ( $20K in one project) for the company.
+ Acted as a Marketing Manager for a period of almost 6 months until handing over to new manager.
+ Managed the opening event of Armani Casa showroom with all its finest details, of invitation cards, menu, music, media, flowers, …etc. in accordance with brand guidelines as well as the company presence in Interbuild 2006.
• Design of the Corian cabinets & Bathrooms.
• Preparing quotations for clients, following up with both customers & the factory, coordinating with the installation department, moreover following up with the finance department regarding clients’ accounts.
The course included: • Market dynamics • Industry structure • The role of the buyer • Buying office structures • Buying strategy • Commercial success: Key Performance Indicators • Understanding customers • The buying calendar • Market research • Trend forecasting • Range planning • Product development • Trends in fashion buying
Space planning Architectural drawings Sketching Furniture Working Details Materials Business Administration Bill of Quantities History of Arts Furniture Classical Styles
Science Section
