Executive Assistant
AZIZI DEVELOPMENTS
Total years of experience :0 years, 10 Months
as a first point of contact, dealing with correspondence and phone calls.
•Greeted numerous visitors, including VIPs, vendors and interview candidates.
•Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.
•Booking and arranging travel, transport and accommodation.
•Reminding the manager of important tasks and deadlines.
•Typing, compiling and preparing reports, presentations and correspondence.
•Managing databases and filing systems.
•Implementing and maintaining procedures/administrative systems.
•Liaising with staff, suppliers and clients.
•Coordinated board and committee meetings, including schedules and information preparation and distribution.
•Operated office photocopiers, made travel arrangements, maintained the office bulletin board and assisted staff with clerical or procedural requirements.
•Compiled annual recommendations for end of fiscal year budgets.
•Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping.
•Answered inquiries and addressed resolved or escalated issues to management personnel to ensure client satisfaction.
•Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
•Assisted in preparing district informational materials such as brochures and newsletters.
•Coordinated office inventory by restocking supplies and placing purchase orders.
•Screened and sorted incoming mail, faxes, and deliveries and routed them to the appropriate personnel.
•Participated in marketing and outreach and other visibility efforts, as requested.
•Assisted administrative team members with completing daily tasks in order to maintain a smooth workflow.
•Managed executive calendar and coordinated weekly project team meetings.
•Prepared meeting minutes for organizational support.
•Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
•Ordered and distributed office supplies while adhering to a fixed office budget.
Admin Assistant “Advanced center for one day care surgery” (JAN 2016 till FEP 2017), (UAE)
•Serve patients by greeting, welcoming, directing and announcing them appropriately.
• Open a file for new patients and register them.
• Enter patient data and their own insurance companies.
•Reply to all questions and complaints from patients.
• Keen to ensure patient satisfaction and receiving good service.
• Book patient’s dates.
•Managed office supplies, vendors, organization and upkeep.
•Coordinated office inventory by restocking supplies and placing purchase orders.
•Checked accuracy and integrity of files and resolved errors.
•Operated office photocopiers, made travel arrangements, maintained the office bulletin board and assisted staff with clerical or procedural requirements.
•Managed hundreds of accounts receivable accounts working directly with the Financial Management Office.
•Provided clerical support to company employees, including copying, faxing and file management.
Manage and provide secretarial service to chairman.
• Manage the diaries and all meeting requests for Chairman.
• Manage Chairman’s appointment book.
•Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
•Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
•Coordinated dealer visitations, company special events and other employee morale functions.
•Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
•Created expense reports, budgets and filing systems.
•Supported the human resources department in the annual employee review process to manage performance merit increases.
•Ordered all office supplies including ink cartridges, toner, and paper.
•Located and attached appropriate files to incoming correspondence requiring replies.
•Compiled and analyzed sales and marketing reports.
•Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
•Managed the chairman’s complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
•Processed travel expenses and reimbursements.
•Developed and maintained an internal client filing system.
Effectively manage large amounts of incoming calls.
• Identify and assess customers’ needs to achieve satisfaction.
•Build sustainable relationships of trust through open and interactive communication
•Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Inform customer of deals and promotions.
• Handle changes in policies or renewals.
•Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
•Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
•Greeted customers entering the store to ascertain what each customer wanted or needed.
Public Administration •General Grade: Good •Project Grade: Excellent
Public Administration •General Grade: Good •Project Grade: Excellent