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reem khalaf, Client Relationship Executive

reem khalaf

Client Relationship Executive·BigDot

Syria

Master's degree, Marketing management

Work experience

Total years of experience: 2 years, 1 months

Client Relationship Executive

April 2025 - Present

BigDot

Greater Noida, India

April 2025 - Present

● Building and maintaining client relationships to ensure satisfaction.
● Handling client queries and coordinating with teams for smooth service delivery.
● Supporting sales by identifying client needs and promoting company solutions.
Company industry:
IT Services
Job role:
Information Technology

marketing intern

May 2024 - March 2025

BigDot

Greater Noida, India

May 2024 - March 2025

● Market Research: Conducted thorough market analysis in the Middle East, identifying market gaps and potential target areas for BigDot’s innovative products.
● Customer Identification and Engagement: Utilized tools like Apollo, LinkedIn, and Instagram filters to identify and engage with potential customers. Developed personalized outreach strategies and leveraged my Arabic language skills to build strong relationships with clients. Engaged with around 900 businesses and start-ups.
● Product Implementation: Designed and created digital business cards and websites tailored to our clients' needs, providing hands-on support to ensure seamless integration.
● Digital Marketing Expertise: Developed and executed social media marketing campaigns that increased BigDot’s social media presence by 15x across Instagram, Facebook, and LinkedIn.
Company industry:
IT Services
Job role:
Marketing and PR

Education

Birla Institute Of Management Technology

March 2025

March 2025

Master's degree, Marketing management

India

GPA (percentage): 67.6%

GPA (percentage): 67.6%

MBA, Marketing and IT
View attachment

Skills

Digital Marketing
Intermediate
Digital Marketing
Intermediate
CRM
Intermediate
CRM
Intermediate
Sales
Intermediate
Sales
Intermediate
Stakeholder Management
Intermediate
Stakeholder Management
Intermediate
Requirement gathering
Intermediate
Requirement gathering
Intermediate
Business Analysis
Intermediate
Business Analysis
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
Digital Marketing Associate
Meta Certified
Jan 2024

Hobbies and interests

Gym, Fitness, Volleyball, Food, Yoga, Travelling, Fashion, Volunteering

● SuperChef: Participated in flagship cooking event of Food Conduit and cooked our traditional Syrian food, reached the final round of tournament. ● Vihaan 2023: Wore traditional Indian Dress “Saari” first time and did Ramp Walk to show cultural diversity