Reem Mosa, Customer Service Representative

Reem Mosa

Customer Service Representative

Corrado's Market

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Business Information Technology
Expérience
1 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :1 years, 1 Mois

Customer Service Representative à Corrado's Market
  • Etats Unis - New Jersey
  • mai 2022 à août 2022

Supports customers by providing helpful information, answering questions, and responding to complaints. We're the front line of support for clients and customers and we help ensure that customers are satisfied with products, services, and features.

Project Analyst à Modern App Tech
  • Jordanie - Amman
  • septembre 2021 à mars 2022

Provide project plan trend analysis and control including analysis, research, development and maintenance of the project data. Maintain awareness of emerging technologies and project management techniques. Provide recommendations for improvement of project management processes currently in use.

Business Intelligence and Data Analytics à Pio - Tech Solutions
  • Jordanie - Amman
  • juillet 2021 à septembre 2021

Assesses market strategies by analyzing related products, markets, or trends. Uses business intelligence data and tools to identify and monitor current and potential customers. Identifies markets for future product development and methods to improve sales of existing products by analyzing technology trends.

Éducation

Baccalauréat, Business Information Technology
  • à Princess Sumaya University for Technology
  • février 2022

GPA: 78.1 (Rate: Very Good)

Specialties & Skills

MICROSOFT POWERPOINT
MICROSOFT WORD
MICROSOFT EXCEL
TIME MANAGEMENT
COMMUNICATION SKILLS
TEAMWORK
Attention to Details
Social Intelligence
PowerBI
Problem Solver

Profils Sociaux

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Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Business Intelligence and Data Analytics (Formation)
Institut de formation:
Pio-Tech Solutions
Date de la formation:
July 2021
Durée:
240 heures